Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Coastal Energy Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 248 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShine B

    Date: 08/02/2025

    Helpful people and advice. Stand behind their products. Would recommend this company. Cheers

    Coastal Energy Ltd.

    Date: 10/02/2025

    Thank you for your kind words. We're so glad you found our team helpful and our advice valuable. We truly appreciate your recommendation and look forward to serving you again. Cheers!







  • Review fromJames p

    Date: 29/01/2025

    Angelo and Patrick were both excellent and very professional to deal with in installing my new furnace and heat pump. I would highly recommend Coastal Energy to family and friends!

    Coastal Energy Ltd.

    Date: 31/01/2025

    Thank you for your wonderful feedback, James! We're delighted that Angelo and Patrick provided you with a professional and seamless installation experience. Your recommendation means a lot to us, and we’re grateful for your trust in Coastal Energy. If you ever need anything, we’re here to help!
  • Review fromSue M

    Date: 27/01/2025

    The technician, Scott, was extremely knowledgeable in our heat pump and explained everything in detail. He pointed out features I was unaware of. I would highly recommend this company for maintenance and/or repair of heating and air conditioning equipment.
    Sue M.
    Nanaimo, BC

    Coastal Energy Ltd.

    Date: 27/01/2025

    Thank you for your kind words, Sue! We're so pleased to hear that Scott provided you with such thorough and informative service. Our team takes pride in ensuring our customers fully understand their systems, and we're delighted Scott exceeded your expectations. Your recommendation means a lot to us—thank you for trusting Coastal Energy with your heating and air conditioning needs!
  • Review fromAngela D

    Date: 25/01/2025

    I’m so happy with everything from the estimate and installation of my heat pump. Coastal Energy is a great team, they are knowledgeable efficient and kind to deal with and I have nothing but praise for them all! Thank you Angelo, Chris and Cam!!
    Angela

    Coastal Energy Ltd.

    Date: 27/01/2025

    Thank you so much, Angela, for your heartfelt feedback! We're thrilled to hear that you had such a positive experience with your heat pump estimate and installation. It's wonderful to know that Angelo, Chris, and Cam left such a great impression. Your praise means the world to us, and we're always here whenever you need us.
  • Review fromLynn S

    Date: 15/01/2025

    Thank you Jay for getting my heat pump working properly again. I never realized how much I love my heat pump till it is not working.

    Coastal Energy Ltd.

    Date: 16/01/2025

    Thank you for your feedback, Lynn! We're thrilled Jay could get your heat pump back up and running. It's always a comfort to have reliable heating and cooling—glad we could help you rediscover how much you love it!
  • Review fromJanet W

    Date: 11/01/2025

    Very impressed with the technician. He was very professional, efficient, knowledgeable and had a friendly personality.

    Coastal Energy Ltd.

    Date: 13/01/2025

    Thank you for sharing your experience, Janet! We're delighted to hear the technician exceeded your expectations with professionalism, efficiency, and friendliness. Your kind words are greatly appreciated!
  • Review fromRob P

    Date: 08/01/2025

    Been dealing with Coastal Energy for over 12 years. Have always had helpful, friendly and punctual service. I highly recommend them.

    Coastal Energy Ltd.

    Date: 09/01/2025

    Thank you for your loyalty over the past 12 years, Rob! We're thrilled to hear that our service has consistently met your expectations. Your recommendation means the world to us, and we look forward to serving you for many years to come.
  • Review fromTamas L

    Date: 07/01/2025

    Professional, friendly and helpful service. Used twice now for installs of heat pump and air conditioning. Equipment has always run well. Reasonable rates for annual maintenance service as well.

    Coastal Energy Ltd.

    Date: 08/01/2025

    Thank you for sharing your experience, Tamas! We're delighted to hear you've been pleased with our professional, friendly, and helpful service. It’s wonderful to know that your equipment has been running smoothly and that you find value in our maintenance services. We look forward to continuing to serve you!
  • Review fromPatricia K

    Date: 27/12/2024

    Very quick service, knowledgeable and friendly.
    Made sure we know how to use this and upkeep it.

    Coastal Energy Ltd.

    Date: 07/01/2025

    Thank you for your kind words, Trish! We're thrilled to hear you found our service quick, friendly, and knowledgeable. If you have more questions or need assistance in the future, we're always here to help! Enjoy your new heat pump!
  • Review fromKevin R

    Date: 14/12/2024

    Excellent, courteous, and professional. Answered all of my questions and were able to get a technician in for same-day service. Would highly recommend!

    Coastal Energy Ltd.

    Date: 16/12/2024

    Thank you for your feedback, Kevin! We’re thrilled to hear you found our service excellent, courteous, and professional. Providing prompt assistance and answering all your questions is always our priority. We're glad we could arrange a same-day service for you. Thank you for trusting Coastal Energy!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.