We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Services

Burly Boyz Moving & Storage
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.47

Average of 21 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Rena S

    Date: 09/08/2022

    Burly boyz moved my belongings from ******* to Rural *******. When the movers showed up in ******* they were moving boxes from 2nd floor to main on brand new maple stairs. My partner and a friend ended up moving the boxes since they did not want to stop doing it this way. The movers damaged a dresser, sofa leg, outdoor table (they bent leg and scratched top of table all over it). I had 2 chairs and 2 kayaks go missing, these showed up 3 months after move and 1 kayak has damage.I bought extra insurance, not understanding it is still up to the moving company, how they fix the damage, whether they fix it, and if the payout is enough to cover the cost of damage. They did pay out full amount for outdoor table excluding taxes. It has left me wishing I would have moved myself. At least I would not have damaged anything. Instead I'm left with a bunch of damaged pieces and a sad feeling.. genuinely disheartening experience

    Burly Boyz Moving & Storage

    Date: 07/10/2022

    We are sorry that we weren't able to further meet your expectations despite all of our efforts. We understand and recognize your frustration in this situation but at this time we have already exhausted every possible resource and taken every action necessary to compensate you for all of the claims you have raised. At this time all we can do is offer you a sincere apology and reassurance that we are working diligently on updating moving practices, and reviewing the standards for the safest transport of our customers belongings to prevent future claims. We wish you the best and if there are any other concerns you may have regarding your move with us please don't hesitate to reach out and we would be more than happy to help you with that.

Burly Boyz Moving & Storage is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.