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Customer Review Ratings
Average of 123 Customer Reviews
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Review fromTania U
Date: 19/09/2023
I replace both my kitchen and living room window this summer. ***** was very professional in his explanation of the different windows, the warrantees and the craftsmanship. The windows came in early, setting up an appointment was clear and easy. The guys that came to install it were so professional and kind. They were efficient and cleaned up after themselves. I was really impressed overall with the whole process. Im hoping to buy another two windows in the next two years from these guys! Thank you so much! We love our new windows
Ecoline Windows Calgary
Date: 21/02/2024
Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers.Enjoy your new windows and please note we are always here if you need us. Thank you again.Review fromDavid P
Date: 19/08/2023
My wife and I (78 years *******), had the opportunity to meet Ecoline Windows installers ***** and ****** on Aug.17, 2023. They did an excellent job installing three windows. They explained each step and reviewed their work with us when they completed each installation.In addition, they were very pleasant and did a wonderful job cleaning up.Many Thanks, **********.**** and ******** ps. This review was from an install in ****** *******Ecoline Windows Calgary
Date: 21/02/2024
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review fromDayna M
Date: 16/08/2023
Our new windows turned out great. The install was quick and they helped point us in the right direction for filing a greener homes ****** The cost came in lower than we anticipated and we were very happy with the end result. I would recommend Ecoline Windows to anyone!Ecoline Windows Calgary
Date: 21/02/2024
Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers.Enjoy your new windows and please note we are always here if you need us. Thank you again.Review fromDave M.
Date: 14/08/2023
Very ***********************, and salesman was not pushy. We had all the windows and sliding doors replaced, then found rot in the garage window and had to have it replaced later. Installers left our house and yard cleaner than they found it. Did not realize how hard it was to open the old sliding doors until we got the new ones. A little disappointed on how much of a ***** we received but it did pay the difference between a double pane vs a triple. Nice to know the windows are made in Canada. I was very impressed with EcolineEcoline Windows Calgary
Date: 21/02/2024
We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.Review fromShahid S
Date: 20/07/2023
Last month I got a quote from them to replace the Windows and doors in my house. Even though their quote was a bit higher, Hugo, their salesperson was friendly and the rating on BBB was good. Last Friday, I got a call from **** ********* and he wanted to do a HARD credit check. I advised him that I did not want this. The person was unprofessional and rude. He said that he will cancel my application, and I said he can go ahead and do it. He still went ahead and completed the check. He challenged me to go and do whatever I want. A GREAT corporate firewall that protects these people. I reached out to Ecoline and they told me that it was a mistake on their side as to the hard credit check, but refused to fix it. They wanted me to pay in full before they installed the windows and doors. I asked them what will happen if something goes wrong. They said that I will have to wait for the fix. So money upfront, which is never explained when providing a quote and taking the deposit. I wrote to their management and no one responded. This is how much they care. I would not take this rating.Review fromBrad H
Date: 17/07/2023
From ordering to install, the process with Ecoline went smooth and professional. All questions were answered, windows look great, and the install went as planned. Will use Ecoline again for sureEcoline Windows Calgary
Date: 21/02/2024
Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.Review fromCarhy P
Date: 13/07/2023
Worst service possible. Took three days of calling to speak to someone, they stated problem fixed. Then another 7 day wait for service. I would recommend staying away from this company.Review fromJoel S
Date: 13/07/2023
The sales people were knowledgeable and answered questions promptly. The installation crew were efficient and professional. They made sure all the finishing touches were done, and left the work site clean. I'm very happy with the resultsEcoline Windows Calgary
Date: 21/02/2024
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review fromMar U
Date: 08/07/2023
A simple recaulking job of 4 windows has not even started after 3 appointments and over a month of waiting. At the first appointment the employee came out without a long ladder. They were told some windows were 2 stories up. Second appointment was cancelled by Ecoline the night before. Third appointment again they did not have a long enough ladder. The installers revealled that overbooking occurs so often, it's become a company joke. The office lies to cover up. DO NOT USE THIS COMPANY.Review fromHassan A
Date: 07/06/2023
I started to buy windows from Ecoline few month ago and they are very respectful with my views and especially their agent ******* is very helpful and responsibleEcoline Windows Calgary
Date: 09/06/2023
We were very excited to read your review and we will make sure to forward it to your project manager. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time.
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