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Business Profile

Audio Visual Equipment

Full Compass Systems, Ltd.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.11

Average of 16 Customer Reviews

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Review Details

  • Andrew A

    Date: 10/06/2023

    I ordered a stage spot light on Sept 13th. It has now been 24 days since and I have not received it. The tel. operator from Full Compass said it had not been shipped out yet. He will check on it. They appear to have no tracking system. I'm still waiting...

  • Pat M

    Date: 03/20/2023

    Wonderful experience , they saved the day for me and my business this past weekend

  • Steve J

    Date: 03/20/2023

    I have always been impressed with the selection AND the service I find at Full Compass. I highly recommend this company!!

  • WHITNEY W

    Date: 03/16/2023

    Great service! Good prices. Stuff in stock that everybody else is out of. Fast shipping. All around great experience. Thanks!

  • Steve M

    Date: 03/11/2023

    After playing phone tag for a day, everything was great. Fast delivery and a very helpful parts technician as well. Thank you.

  • Sara V

    Date: 03/09/2023

    Always satisfied with the customer support and the products. They've been very open and honest since supply chain issues started a couple years ago and have helped us find the products we need to achieve our end goal. Thanks Dave for your years of support!

  • Curt C

    Date: 03/07/2023

    Very satisfied with the product and the associated ordering and delivery

  • Josh W

    Date: 02/25/2023

    Always excellent service and competitive prices. Been buying from them for my install business for 15+ years.

  • Norman S

    Date: 02/17/2023

    Paid $60 to overnight a $7 part that was needed before the weekend. Even received "shipping confirmation" when it in fact did not ship. Then I was refused a refund on the shipping since I was no longer going to get the part by the time I needed it. I tried to opt for regular ground shipping and was completely refused the option and customer service seemed completely unwilling to help. I was also told that someone would contact me - they never did. I was in contact with someone via email and they were suddenly "out of the office" when I asked for a refund for the shipping. Their National Sales Account Manager also gave me completely bogus answer. Will stick with Sweetwater in the future.

  • Reid P

    Date: 02/16/2023

    I get excellent service with Full Compass. Shipping is super fast and details matter to my rep.

Full Compass Systems, Ltd. is BBB Accredited.

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