Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Burglar Alarm Systems

CenCom.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Burglar Alarm Systems.

Reviews

Customer Review Ratings

2.71/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn B

    Date: 09/19/2022

    Terrible service. Unreliable connectivity with frequent issues, and horrible service experience when you need help. The worst is should you decide to cancel - they make you jump through so many hoops (phone calls, fill out online forms, call back for a secret code, wait 5 days for a confirmation that never arrives, etc)all while they continue to charge your account for service. Its a complete scam. If youre dissatisfied with your experience they connect you to the Company President which rings to a voicemail, that in my case was never returned. I strongly recommend seeking service elsewhere.
  • Review fromDaniel L

    Date: 09/02/2022

    I have been with Alarm monitoring services since 2012, and have had no issues whatsoever. They provide an excellent service at a cheaper rate than most companies. They have some rules to follow in their contract and if you do you should have no problems.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.