About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 7/20/2012
Years in Business: 96
Business Details
- Local BBB:
- BBB Serving Western Virginia
- BBB File Opened:
- 2/15/1972
- Business Started:
- 1/15/1929
- Business Incorporated:
- 6/17/1929
- Type of Entity:
- Corporation
- Alternate Names:
- Advance Auto
- Carquest
- Advance Stores Company, Inc.
- Business Management:
- Mr. Shane O’Kelly, CEO
- Ms. Brooke Saul, Sr. Director, Customer First Service Center
- Ms. Shelly Yost, Supervisor
Additional Contact Information
- Principal Contacts
- Mr. Shane O’Kelly, CEO
- Customer Contacts
- Ms. Shelly Yost, Supervisor
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- New Auto Parts
Latest Reviews
Ruby B
"honestly i have to say it is the rudest establishment i have ever been in . I purchased a gas container from them and unfortunately the safety lever did not work for my vehicle , considering it is a older vehicle (28yrs old) and when i attempted to return i was told they would not except it because it smelled of gasoline, considering in order to use the said container i had to use my oil funnel to put gas in my vehicle , obviously i did not know you needed to check and make sure agas can would function for you before you put gas in it." ... Read full review
Pamela D
"I don't appreciate your employee ben being rude and disrespectful and hygiene was nasty and I don't think the guys need to have nose ring in I think that is appropriate for working in your store so I will not come back that"
Babatunde a
"Last month, I bought TPMS sensors for a Mercedes-Benz at Advance Auto Parts store #***** . After the sensor was installed in a tire shop, I programmed the sensor, but my dashboard is still showing the tire pressure sign." ... Read full review
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