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Business Profile

Internet Services

Business Over IP, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Important information

  • Customer Complaint:

    BBB has received numerous complaints from consumers in North Carolina and Virginia that allege they have been without service for weeks and are unable to reach the company by phone or email for repair updates.  Consumers also report they are continuing to be charged fees without service and are unable to cancel.  BBB staff and consumers have visited the location and found packages outside, no one answered the door and the suite also looks empty.  BBB has also attempted to reach the company by phone and email and calls are not returned and emails are unopened.  

    BBB encourages consumers to contact the State Corporation Commission to also file your complaint at https://www.scc.virginia.gov/pages/Communications-Consumer and the Federal Communication Commission for additional help.  

Complaints

This profile includes complaints for Business Over IP, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Business Over IP, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Business Over IP, LLC

      10725 Peterfield Ln Glen Allen, VA 23059-8031

    • Business Over IP, LLC

      11044 Richardson Road, suite a11 Ashland, VA 23005

    Customer Complaints Summary

    • 64 total complaints in the last 3 years.
    • 33 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Business Over IP, LLC is NOT a BBB Accredited Business.

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