Reviews

This profile includes reviews for Performance Windows's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Performance Windows has 10 locations, listed below.

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  Performance Windows

  2100 W Pleasant Grove Blvd Ste 250 Pleasant Grove, UT 84062-3328

  
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  Performance Windows

  459 N 300 W Ste 12 Kaysville, UT 84037-4204

  
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  Performance Windows

  6250 Edgewater Dr. Suite 300 Lockhart, FL 32810

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  Performance Windows

  null Austin, TX 78754

  
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  Performance Windows

  6134 W Corporal Lane Boise, ID 83704

  

Review Details

• Review fromJeanne T

  Date: 03/26/2024

  Performance Windows did an excellent job for us and all the crew was amazing! Shout out to Tristen, Carlos, Caleb, Simon and Drake! Thank you for all you have done.????

• Review fromDani A

  Date: 03/03/2024

  My Austin home front windows are Performance and I have regretted doing business with them. Installers were hostile and did the shoddiest custom fitting and caulking job I’ve had. They never removed old caulking and only covered over it. My brick is messed up , inside Sheetrock cracked and broke an antique mirror. Screens actually sway and blow and they still don’t have any intention to repair and resolve. They only threaten with lawsuit if I don’t pay the last third. BTW. Renewal by Anderson did an excellent installation of windows.and the installers were far more professional. I have tried to resolve with satisfactory results for both, but the owner in Austin area is unreasonably offensive and obtuse with temper. Product is good if not damaged in installation.

  Performance Windows

  Date: 02/12/2025

  Hey ******. As you will remember, any lingering issues with workmanship have been resolved in our multiple visits to your home to try to make you happy. In the last of those visits, you certified to us that it was all done. In truth, we were at industry standard well before the last but we did subsequent visits for goodwill. Unfortunately it seems like we still didn't get there for you. As for the mirror, if such a thing happened we'd be happy to try to make it right but you've refused to let us see it or even prove the existence of a mirror to this point. If you want to reach back out to the office and show us the mirror, perhaps we can go from there. Otherwise yes we're going to proceed collecting on a completed job as we always do.

• Review fromCarrie R

  Date: 01/19/2024

  Pushy door to door salesman, should have asked for an official card but thankfully I canceled the appointment with their regional manager.

• Review fromChristina L

  Date: 01/19/2024

  I have a NO SOLICITING sign at my door/doorbell, yet this person still engaged on my doorstep. I listened to the spiel, then pointed to the NO SOLICITING sign. He seemed to brush it off and we discussed a bit. Then he said that he "was walking by and noticed that my windows are old". I told him that yes, he is in a neighborhood with old homes, and old windows, but that he still ignored the NO SOLICITING sign.A few days later I noticed on the Next Door app that someone posted the very same complaint, and that many people responded much like me. One person said that they had contacted the company prior (Performance Windows) and the company had acknowledged the problem...yet here we are.I have a NO SOLICITING sign up for safety reasons for my family. I am not impressed with Peformance Windows.

• Review fromAlexander S

  Date: 01/08/2024

  Regarding the Arizona office; I have a massive no soliciting sign. It is 12x8 inches. Black background, bold white text. This lady knocks on my door, and when I ask if she saw the sign, she said that this was a "marketing call". Intrigued, I allow her to continue her script, and she starts telling me that they're going to install a bunch of windows, give me a 30% discount (which also somehow means I would get them for "half off"?), then they get to plant a sign in my yard for a number of months, and I have to give them copies of my electricity bill so they can show other people how effective the low-e windows are. I told her that I was not interested and to leave. I called their corporate number, which is in Utah, and they gave me the Phoenix office number. I call that number, and when I described the above events, the guy gets really defensive and tries to define soliciting as "selling something physical at the door" and "those are just marketing people". When I told him that she went over pricing, and that I'd be paying for the windows, he said "none of their people know pricing because all windows are custom and it's really hard to calculate", and due to this, it's not sales (and so, not soliciting). You tried to get me to give you money to receive a product. I do not care if you're discounting it, or that you /also/ intend to use it for marketing purposes. This wasn't a free product that you were giving me for review purposes. You tried to sell me something. That's soliciting. See; ********************************************************************************************************************* ************ ******* *, where it explicitly states that if I have a "no solicitation" sign up, you just broke the law. Tell your people to learn to respect people's signs. My next call will be to the police for trespass and harassment. I am also going to look into contacting the licensing authorities to request that yours is revoked. Assuming you even have one.

• Review fromBarbara M

  Date: 12/07/2023

  I have to say, as someone who is actually looking to get new windows this coming spring - I wouldn't hire a company which has employees who are discourteous enough to ignore three no soliciting signs and one do not knock sign. The person I spoke with when I called was polite and professional about it. Considering my area also requires a permit to solicit and the person who came to my door said they didn't have one, how could you trust them to do an expensive window job based on that?Extremely poor impression of this company, and even less so after seeing multiple reviews saying the same!

• Review fromRiki S

  Date: 10/31/2023

  First of all, Contract dates of ***** weeks were not met, install took 30 weeks to complete. I made 6 phone calls and multiple text messages to the sales manager after the initial 14 weeks trying to get an install date. At that time, he called me back twice with no resolution and refused to cancel my order even though his company had already broken the contract. The actual install took 2 install appointments, 3 months apart, because the initial install did not contain the correct size for one of windows in my home and also did not include the inside trim work. This caused the installers to foam in one of the windows and s**** it into the frame. The foam leaked and the screws used pulled the frame apart causing water damage in my home to the carpet and subfloor due to weather. A contracted installer called to schedule an install for the window that was the incorrect size and once again not complete the trim work, which I declined until the work order was corrected to include the trim. This took 4 more phone calls and multiple text messages. When I refused the charge on my card until we had a resolution for damages, the company said it was not their fault and refused to pay for any damages because their installers don't lie. But they said would give me a check for $300 for the inconvenience and because I sent them the pictures of the window foamed in and mold on my flooring. This amount is nothing compared to the thousands of dollars it is costing me to repair the damages caused by their mistake. I advised them I would be contacting the BBB and they laughed. This has been the worst experience ever!

• Review fromPhred M

  Date: 09/22/2023

  A lady came to my door and completely ignored my very large no solicitation sign. I even crossed my arms, looked up at the sky while she was talking, looked away at nothing, (basically gave her every negative body language, I could) AND SHE STILL CONTINUED HER MONOLOGUE!These people have zero respect for others. I am healing from a heart transplant, but these idiots dont care about people. Just begging for a sale.

• Review fromLinda D

  Date: 08/05/2023

  Performance Windows just replaced all windows in my home. They were timely, professional, courteous and clean.Highly recommend

• Review fromWhitney W

  Date: 07/07/2023

  Two young men knocked on my door. They completely ignored my no solicitation sign. Show some respect.