Reviews
This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,363 Customer Reviews
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Review fromDoug H
Date: 04/16/2025
***** *. Was friendly and helpful and took care of my return quickly with no hassle.
Blade HQ, LLC
Date: 04/21/2025
Thanks so much for the kind words! Were thrilled to hear that ***** *. made your return experience quick and easy. Well be sure to pass along the kudos shell love hearing this! If you ever need anything else, were just a message away. ??Review fromNorman C S
Date: 04/15/2025
I have recently purchased some knives but have purchased knives before from BLADE HQ. Ive never had an issue with my knives until now. So I reached out and there response was so fast I almost missed it. Usually if you email a company it may take awhile for a response, yes we all have been there. I just want to say how awesome there customer service team member *** *. reached out to me, chatted a bit. I was approved for return and a label was created. It makes the consumer such as myself feel comfortable, confident that when purchasing an item online that you cant feel or touch, a great return policy is number 1 in my book. Thanks BLADE HQBlade HQ, LLC
Date: 04/17/2025
Thank you so much for taking the time to share your experience! Were so happy to hear that *** was able to assist you quickly and make the return process smooth and stress-free. We know how important it is to feel confident when shopping onlineespecially when it comes to knivesand were thrilled our return policy helped bring you peace of mind.We truly appreciate your continued support and look forward to helping you again in the future. Thanks for being a part of the Blade HQ family!Review fromKaegan C
Date: 04/15/2025
Extremely helpful every time I contacted them with questions. Friendly and fast responses each time. Highly recommend!Blade HQ, LLC
Date: 04/17/2025
Thank you so much for the kind words! We're thrilled to hear that every interaction you've had with our team has been helpful and prompt. Providing friendly and fast service is what we strive for, and it's awesome to know we hit the **** for you.We truly appreciate the recommendation and look forward to helping you again anytime you need us!Review fromNathaniel N
Date: 04/12/2025
Great ***************** always someone available to take my call when questions or concerns about a product or purchase come up. Very helpful and knowledgeable about the knives themselves. Quick shipping and consistent email updates on purchases. I use BladeHQ exclusively.Blade HQ, LLC
Date: 04/14/2025
Thank you for the kind words and for being such a loyal Blade HQ customer! We're thrilled to hear that you've had consistently great experiences with our team and servicefrom answering product questions to keeping you in the loop with your orders.We truly appreciate your trust in us and your continued support. It means a lot to know that we're your go-to for all things sharp! If you ever need anything, you know where to find us.Review fromJoshua F
Date: 04/10/2025
**************** is on top of it and quick! Answered my questions quickly. Helped me decide to spend my dollars with them, over the competition. Very happy.Blade HQ, LLC
Date: 04/11/2025
Thank you so much for the kind words! We're thrilled to hear our customer service team could help make your decision an easy one. It means a lot that you chose to spend your dollars with uswe dont take that lightly!If you ever have more questions (or just want to talk knives), were always here and happy to help. Welcome to the Blade HQ family!Review fromJoseph D
Date: 04/06/2025
Prompt service, delivery updates, and excellent customer service. The fact that the ******************** customer service actually responds to your inquiry goes a long way for me in deciding where my future business goes to.Blade HQ, LLC
Date: 04/08/2025
Thank you so much for the kind words! We're thrilled to hear that you appreciate the prompt service, delivery updates, and especially the responsiveness of our customer service team. We know how important it is to feel heard and supported, and we're honored to be your go-to for future purchases. Looking forward to helping you again soonReview fromMarlon D
Date: 04/04/2025
Great knife prices. There support teams responds very quickly to concerns and questions customers might have!Blade HQ, LLC
Date: 04/07/2025
Thanks so much for the awesome feedback! We're glad to hear you're enjoying our knife prices and that our support team has been quick to help outwere always here to make sure your experience is smooth and satisfying.If you ever need anything else, dont hesitate to reach out. Happy slicing!Review fromConnor M
Date: 04/02/2025
Wonderful customer service! I sent an email regarding some questions before ordering a product and ****** was able to get exact pictures of the product showing the details I was inquiring about before I ordered. Super helpful!Blade HQ, LLC
Date: 04/03/2025
Thats awesome to hear! We're so glad ****** could go the extra mile to get you the details you needed before your purchase. Thanks for sharing your experience, and we appreciate your support!Review fromDuane C.
Date: 04/01/2025
I've bought items from Blade HQ in the past - they were great then and they were great on this recent purchase. Super fast shipping!There was a problem with this last order...an item that was supposed to be shipped wasn't. I contacted *** and talked to **** *. He was very professional and handled my problem promptly and to my satisfaction. GREAT customer service! Thanks much **** and everyone at Blade HQ!Blade HQ, LLC
Date: 04/02/2025
Thanks for sticking with us over the years! Were glad to hear that even with a hiccup, **** *. and the team were able to make things right quickly. We truly appreciate your support and your kind words about our service. Well be sure to pass along your thanks to Zachhell love hearing it! Looking forward to your next order!Review fromBen D
Date: 03/31/2025
Great customer service, especially when doing price matching/returns, etc. ****** and her team helped me to resolve any outstanding issues.Blade HQ, LLC
Date: 04/01/2025
We're so glad we could help make things easy for you! We always want to ensure you get the best service possible. Thanks for trusting **** truly appreciate you! ~*******
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