Reviews
This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,363 Customer Reviews
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Review fromMatthew G
Date: 05/23/2025
Had two different experiences with customer service. What stands out the most is the the expertise of everyone I dealt with. They understand and care about their products and therefore can be a true assistance when you call in. Everyone I interacted with had a great customer centric attitude.Review fromRick P
Date: 05/22/2025
Awesome customer service, super helpful and great attitude, first class customer service
Blade HQ, LLC
Date: 05/23/2025
Thank you so much for the awesome shout-out! Were thrilled to hear our teams helpfulness and positive attitude made a great impressionthats what first-class service is all about!We truly appreciate your support and look forward to helping you again soon.Review fromDominic I
Date: 05/05/2025
Return handled promptly and professionally, favorite place to shop because I know if the item doesn't work out that the return process will be painless.Blade HQ, LLC
Date: 05/07/2025
Thank you for your kind words! We're glad to hear that our return process gives you confidence when shopping with us. Making things easy and hassle-free is what we strive for, and we're grateful to be your go-to spot.Review fromChris H
Date: 04/30/2025
Quality through and through! Quality service!Quality products and the best deals! I have had nothing but good experiences with BladeHQ.Blade HQ, LLC
Date: 05/01/2025
Thank you for the glowing feedback! We're thrilled to hear you've consistently had great experiences with us. Providing quality products, service, and deals is exactly what we aim for, and it means a lot to know we're hitting the ***** We truly appreciate your continued support!Review fromJahaziel M
Date: 04/22/2025
Jen N, was awesome, great service! Perfect! Received refund for crack on new item received. No hassle, no questions asked.Blade HQ, LLC
Date: 04/28/2025
Thank you so much for your kind words! We're so glad *** *. was able to make things easy and stress-free for you. We truly appreciate you giving us the chance to make it right, and were always here if you need anything in the future. Thanks for being part of the Blade HQ family! ????Review fromJohn P
Date: 04/22/2025
I just placed my first order. The customer service is realy top notch. *********** rally helpful.Blade HQ, LLC
Date: 04/23/2025
Thats awesome to hearthank you for your kind words! Heres a cheerful and welcoming response you can use:Welcome to the Blade HQ family! Were thrilled you chose us for your first order. Dallas will be so happy to hear your shoutoutshes a gem! Were here anytime you need us, and we cant wait to help you with your next sharp addition. ????Blade HQ, LLC
Date: 04/25/2025
Welcome to the Blade HQ family! ?? We're so glad your first experience was a great one. Mrs. ****** will be thrilled to hear she made an awesome first impression. If you ever need anything else, were just a message away. Happy slicing! ?????Review fromRob C
Date: 04/21/2025
***** *. was prompt and professional with my return. You can absolutely buy with confidence from BladeHQ. Great people to deal with. Highly recommend.Blade HQ, LLC
Date: 04/22/2025
Thank you for the fantastic feedback! We're so glad to hear that ***** *. was prompt and professional in helping with your return. We always aim to make every experience smooth and worry-free, and it means a lot to know youd recommend us. We appreciate your support and look forward to helping you again soon! ??Blade HQ, LLC
Date: 04/25/2025
Thanks so much for the kind words! ?? We're thrilled to hear ***** *. made your return experience smooth and professional. Your trust and recommendation mean the world to ******** with confidence is exactly what we aim for. Hope to see you back again soon! ?????Review fromCorey C
Date: 04/19/2025
Cloey E did an excellent job of helping me with my returns. Need more customer support like this in other companies 10/10 serviceBlade HQ, LLC
Date: 04/21/2025
Thanks so much for the awesome shoutout! We're thrilled to hear ***** *. took great care of youshe's definitely a star on our team! We agree, the world could use more top-notch support like hers. Thanks for the 10/10, and we look forward to helping you again anytime! ????Review fromTracy J
Date: 04/18/2025
This is easily the most polite, helpful customer service I've ever dealt with! ***** to the entire team at Blade HQ. Keep doing what you're doing.Knife selection is one of the best online! Prices are fair and the sales are excellent. Thanks so much.Blade HQ, LLC
Date: 04/21/2025
Thank you so much for the kind words! ?? Were beyond happy to hear that our team made a great impressionit truly means a lot to us. We'll keep doing what we do best so you can keep enjoying the blades you love. Thanks for being part of the Blade HQ family! ????Let us know if you ever need anythingwere always here to help!Review fromeddie m
Date: 04/18/2025
My Knife was stolen, from right in front of my house .I called up to see what I should do. There where so extremely helpful...I must admit, I was extremely upset...they worked with me..Im getting another one sent out in a week... They went way beyond ,what other companies would do. Thank you!Blade HQ, LLC
Date: 04/21/2025
Were so sorry to hear about your knife being stolen thats an awful feeling. Were truly grateful you gave us a call and trusted us to help make it right. Our team always strives to go above and beyond, and we're so glad we could turn a frustrating situation into a positive one. Your kind words mean the world to us thank you for being part of the Blade HQ family! ????
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