Reviews
This profile includes reviews for Saela Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 123 Customer Reviews
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Review fromLarry M
Date: 05/23/2025
Awful company with awful service. I would not recommend under any circumstancesReview fromGregory W
Date: 05/21/2025
Zero stars more appropriate. Sales jerk, introduced himself as *****, came to our door. Inconsiderate punk. Didn't take no as an answer. Had to close door to end. Ring captured him happy with getting door shut on him, "I win." Nice to see a salesperson engaging in rage baiting.Review fromJoe W
Date: 05/08/2025
One star is too much. Horrible company to deal with. My contract ended and I told them I was not continuing, mainly because the service did nothing. I continued to get emails and texts about my upcoming service. Every time I called to tell them I don't have service they gave the same story saying I had one more mosquito spray. I wish I had recorded my previous phone calls with them. It is a scam, plain and simple. Now I am on hold for 30+ minutes to argue about the same thing again. NEVER sign a contract with this company, NEVER work with them. RUN AWAY!!Review fromcha h
Date: 05/08/2025
Saela representatives came through my neighborhood at 845PM on a Friday night. Loud knock on my door. So effing annoying. They can't respect my evening, my family or my house, why would I use their services? Their representative would NOT SHUT UP! I just said it's 845pm and shut the door in their face.Review fromElaine A
Date: 05/07/2025
Do not use this company. The sales people are aggressive and belligerent. They intimidate senior citizens into signing 18-month contracts that are impossible to cancel. There is a huge penalty for canceling the service. They dont respond to emails or text messages, and their customer ********************** department is patronizing and defensive. They are a pest needing to be controlled.Review fromTaylor E
Date: 05/02/2025
I kindly said no 5 TIMES and was ignored each time by the salesman. I finally shut and locked the door and he stood on my porch continuing his pitch. Ive never been so uncomfortable by a company. This is harassment and whoever is teaching your employees this business tactic should be in jail.Review fromMirannda M
Date: 04/26/2025
Why would you have salesmen walking a neighborhood at 9:00pm. I do not appreciate the knocking.Review fromLaurie E
Date: 04/04/2025
I wish I could give them a minus rating. I canceled my contract with this company after the service time had ended. They claim to have come to my house and preformed a service on my whole house in August 2024 and they want $125 for the service. That would have been impossible. I was in ***** the whole month of August. They could not have done the service, my yard in completely fenced in and the gates were locked. The only area available for service was my front yard! Plus why did they come if I had canceled my service! They claim to have sent me a text and since I didn't answer, they performed the service. Like I said, I was out of the country and could not respond! I have spoken to people at the local office and corporate. No one has solved the problem. They have sent my balance due to a collection company. I never will do business with them again!!!Review fromKiran G
Date: 03/11/2025
Saela is a useless company, just getting people into contracts, when their products do not work. My wife got into a contract without knowing, when the salesperson happened to tell her that signing up would help with college. She wanted to help the kid without knowing what we were getting into. I got this product sprayed in our house and we would see spiders and lady bugs, right the next day. I have complained once, and then the second time I wanted to cancel when I found the service to be ABSOLUTELY USELESS - I bore with them for 7 months. But they were not willing to waive the contract fees. There is no where to actually complain about the BAD practices they are working with. I wish there were better places to report such companies that still are out there CONNING people to get into contracts, when their products are ABSOLUTELY USELESS.
Saela Pest Control
Date: 03/14/2025
We understand your frustration with continued pest activity after our treatments. We want to assure you that we stand behind the effectiveness of our services and offer a free reservice policy to address such situations. If you are experiencing pest activity between scheduled services, please contact us immediately, and we will return to re-treat your property at no additional cost. Regarding your concerns about the contract, we strive to ensure transparency and clarity throughout the sales process. We are concerned to learn that there was a misunderstanding regarding the terms of your agreement. We would like to clarify that our sales representatives are trained to provide accurate information about our services and contract terms. We will review your account and the circumstances surrounding your contract to ensure that proper procedures were followed. Please contact us directly so we can discuss your concerns in detail and schedule a reservice if needed. We value your feedback and appreciate the opportunity to address your concerns.Review fromGreg L
Date: 02/04/2025
What a completely incompetent company with terrible management and worse contract. As said prior, by other reviewers, they alert you several days ahead of service asking how they can up-sell services for the visit. I've told them every time I was alerted NOT TO UP-SELL me on services. I tried to cancel my 9 visit agreement and was told to call back after my last visit next October. Today's up sell was mice infestation. I advised the technician *** that my agreement included mice coverage in my garage and 1 additional room. He responded that I was not covered for mice. Since I sent him a copy of my agreement, he quickly pivoted and offered to start treatment for mice in 2 rooms. I am now disputing this issue and holding them in breach of contract. RUN, DON'T WALK AWAY! Beware of the slick salespeople riding the neighborhood on his Segway scooter, dropping neighbors names that are just made up people. This is one of the worst service companies I've ever dealt with.
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