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Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.84

Average of 120 Customer Reviews

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Review Details

  • Elisabeth W

    Date: 05/04/2023

    Tech were expert easy to understand and compassionate while teaching me new skills for future success

    HelpCloud, LLC

    Date: 05/08/2023

    We appreciate the positive review! We're happy that our services met your expectations and hope that you call or connect with us anytime you have any type of tech issue. We're here for you 24/7.

  • Lavonne G

    Date: 05/04/2023

    I had multiple issues, not all resolved the first time; but they called back later to finish the problems.

    HelpCloud, LLC

    Date: 05/08/2023

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.

  • Tina S

    Date: 05/03/2023

    Everyone I spoke to today and yesterday was very helpful and patient with **** wanted to cry when I got off the phone as I was so relieved by everything they taught me and did for me!

  • Cheryl P

    Date: 05/03/2023

    Nice service technicians - fast - solved my initial password problem - my PC is responding more quickly. Many thanks!

    HelpCloud, LLC

    Date: 05/08/2023

    I am happy to hear that we were able to meet your expectations and resolve your tech issues in a timely manner. We value your positive feedback as well as guarantee all of our work 100%. Please contact us any time that you need tech support in the future.

  • leonard a

    Date: 05/01/2023

    ******* was my tech for today. Have never had someone as helpful and knowledgeable work with me before. She was paticent doing her best to understand my complicated situation. My typing isTERRIBLE. If at all possible she deserve a raise or what ever is the next BEST THING

    HelpCloud, LLC

    Date: 05/08/2023

    I am happy we were able to resolve your tech issues! ******* is one of our very best technicians, we are grateful to have her as a part of our team. I will make sure that she gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.

  • David B

    Date: 04/30/2023

    I was really well satisfied with the help I received cleaning up my desk top computer. Would recommend them to everyone.

    HelpCloud, LLC

    Date: 05/08/2023

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device. Thank you again for recommending us!

  • Robert A

    Date: 04/28/2023

    Today ******* was of tremendous help in teaching me how to use audio with my video in presentation mode for ***********. He was professional and patient with all of his expert assistance and should be praised for representing the company in such a terrific and invaluable manner. A+

    HelpCloud, LLC

    Date: 05/08/2023

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.

  • ROBERT M

    Date: 04/26/2023

    this company and the personnel i had contact with should get more than 5 stars. i was made to feel comfortable even though i am propably the least computer savvy person they have ever dealt with i wll be recommending them to all my contacts and acquaintances!

    HelpCloud, LLC

    Date: 05/01/2023

    I am happy to hear that you had a great experience! Our knowledgeable technicians take pride in their work. We look forward to assisting you with any of your future tech support needs. Please do call in at any time for any type of tech issue. Thanks again for your positive feedback and for sharing with your friends and family.

  • Theresa H

    Date: 04/24/2023

    This company is amazing!I had a man that was so patient, kind, professional with a wealth of knowledge help me. He never showed any signs of giving up. I feel as if a weight of worries has been lifted off of my shoulders. I am so thankful for everything. This company and it's staff are incredible. I will recommend them to anyone who may need help with technical support. Thank you again.

    HelpCloud, LLC

    Date: 05/01/2023

    Thank you for your great review! I will make sure to share your experience during our company meeting. I hope that you reach out to us at any time for any tech support issue. I'm confident that our staff will provide excellent service in the future.

  • Bobby J

    Date: 04/17/2023

    ************ Help Cloud cleaned up my mess. Thank you so much for restoring my info.You were very professional and patient, in today's world that's very unusual.Thanks again.

    HelpCloud, LLC

    Date: 04/24/2023

    Thanks for your positive feedback! I am happy to hear that we were able to resolve your tech issues and that you are pleased with our work. We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient.

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