Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.84/5 stars

Average of 120 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLyndell T

    Date: 07/03/2023

    Very professional and patient!!!!Very satisfied with your agents and help!Great to know you are here and have help at my fingertips!!!

    HelpCloud, LLC

    Date: 07/05/2023

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromEric P

    Date: 06/28/2023

    For someone who's not tech savvy - my experience was amazing. The tech was patient, friendly, and engaging. The info was comprehensive, and he used accessible language....overall, I felt safe and comfortable. I was adequately supported and was able to ask many questions that influenced my decision to become a customer. ********: I had my issues resolved with two follow-up calls.

    HelpCloud, LLC

    Date: 07/03/2023

    We appreciate the positive review! We're glad that our representatives did a very good job and were able to address any questions or concerns you had. Please contact us anytime you need tech support in the future, we're here for you 24/7.
  • Review fromDenny H

    Date: 06/27/2023

    YOU ARE A NUMBER 10 NOT 6! ******* and ******** had the patience of a SAINT! I am Alder (age) 78. Technology comes a tad slower to us. My Arthritis makes it more difficult to type. Jeg *************** til ***** to visit Slekt (I have traveled to ****** many times) ****************** (Wife) "Peppy" several times only. My Bestfelaldre (Grandparent's) Emigrated through ****** to ********* then ********* then ************ Navn (names were: ******, ********, ******************* Our Datter teaches e ********* (part-time antique's seller) I send you a SASE envelope with her FOTO. Navm ***************************. I take care of that chore in a few dag's (day's).She is age 55. Teaches lit "******" (Children). We are so proud of Her.Nawk Nawk (enough) Endelig (at long last) *********** (so Long)

    HelpCloud, LLC

    Date: 07/03/2023

    I am happy to hear you are so pleased with our work! We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.
  • Review fromBrenda S

    Date: 06/24/2023

    My experience was very good. The techs are so friendly and very patient. Thank you so much!!

    HelpCloud, LLC

    Date: 06/26/2023

    I'm happy to read that you are pleased with our work! We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient. Thanks again for the positive review.
  • Review fromDan W

    Date: 06/23/2023

    I am impressed. Able to call and talk to a person. Thank you for being so kind and personal. Thank you

    HelpCloud, LLC

    Date: 06/26/2023

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.
  • Review fromPhilip F

    Date: 06/22/2023

    Excellent service, my computer is running like new, so happy to have found this useful tool.

    HelpCloud, LLC

    Date: 06/26/2023

    Thank you for providing valuable feedback! Im glad we were able to get your computer running like new. Please contact us any time that you need tech support in the future. Were here for you
  • Review fromJane N

    Date: 06/22/2023

    My technician was very knowledgeable and helpful. **** was super polite. ******** isn't very user friendly and he was able to do what needed to be done. Thank you.

    HelpCloud, LLC

    Date: 06/26/2023

    Thank you for your great review! I will make sure to share your experience during our company meeting. I hope that you reach out to us any time for any tech support issue. I'm confident that our staff will provide excellent service in the future.
  • Review fromStanley R

    Date: 06/21/2023

    I am very leery of Tech scams but found this company to be as advertised and I am very pleased with their employees and the results of the work they did cleaning out my computer.

    HelpCloud, LLC

    Date: 06/26/2023

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.
  • Review fromLaDel H

    Date: 06/21/2023

    ****** was very helpful. She explained to my understanding and answered my questions.

    HelpCloud, LLC

    Date: 06/26/2023

    I am happy we were able to resolve your tech issues! ****** is one of our very best technicians, we are grateful to have her as a part of our team. I will make sure that she gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.
  • Review fromDonna W

    Date: 06/15/2023

    Appreciate all the help! Very efficient and knowledgeable. Thank you.

    HelpCloud, LLC

    Date: 06/26/2023

    We appreciate the positive review! We're happy that our services met your expectations and hope that you call or connect with us anytime you have any type of tech issue. We're here for you 24/7.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.