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Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.84

Average of 120 Customer Reviews

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Review Details

  • Margaret T

    Date: 08/04/2023

    They were very helpful and followed through with what they said they would do. They were also courteous and didn't talk down to me.

    HelpCloud, LLC

    Date: 08/07/2023

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.

  • Donn

    Date: 07/29/2023

    Very good so far. You fixed my problem. Rep as very understanding and knowledgeable.

    HelpCloud, LLC

    Date: 07/31/2023

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.

  • Jacob Z

    Date: 07/18/2023

    I'd give you a 5 but only gave a 4 rating because I am a computer illiterate and 4.5 is not available. I hardly ever give a perfect rating.

    HelpCloud, LLC

    Date: 07/25/2023

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.

  • Barbara L

    Date: 07/17/2023

    Your young men are very courteous and helpful, understanding my elderly age status. They spoke to me in "laymen's" language, and that sure helps. They are much quicker and more accurate than the Geek Squad at the Best Buy Stores, or the Technicians at Office Depot. Thank you.

    HelpCloud, LLC

    Date: 07/25/2023

    I am happy to hear that you had a great experience! Our knowledgeable technicians take pride in their work. We look forward to assisting you with any of your future tech support needs. Please do call in at any time for any type of tech issue. Thanks again for your positive feedback.

  • Aleksandr P

    Date: 07/15/2023

    I dont think I need it anymore but I cant discontinue my purchase

    HelpCloud, LLC

    Date: 07/25/2023

    We're sorry to hear you wish to cancel our services. We will have a representative reach out to further assist you with any account changes. In the meantime you can reach us by phone at ************** or contact us via this URL **********************************************

  • Karen S

    Date: 07/11/2023

    The people I spoke to were friendly, patient, knowledgeable. It was wonderful to fined people I could talk directly with and who could speak clearly. I couldnt be happier with your service.

    HelpCloud, LLC

    Date: 07/25/2023

    I'm happy to read that you are pleased with our work! We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient. Thanks again for the positive review.

  • James D

    Date: 07/07/2023

    Very helpful and ****************** is running a lot faster.

    HelpCloud, LLC

    Date: 07/25/2023

    Thank you for providing valuable feedback! Im glad we were able to get your computer running so smoothly. Please contact us any time that you need tech support in the future. Were here for you

  • James J

    Date: 07/07/2023

    Very nice. I was helped after purchasing a new computer and the young lady that helped was a charm. **** to tlk to her.

    HelpCloud, LLC

    Date: 07/25/2023

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.

  • Russell D

    Date: 07/06/2023

    I was devastated when I connected with HelpCloud.I was completely shut off from my Gmail account with no hope of recovering over ten years of messages. including written stories and poems.My HelpCloud representative successfully navigated my problem and fixed it with ease in the most respectful, professional manner possible. I'm once again a happy camper!Thank you!

    HelpCloud, LLC

    Date: 07/25/2023

    Thank you for your great review! I will make sure to share your experience during our company meeting. I hope that you reach out to us any time for any tech support issue. I'm confident that our staff will provide excellent service in the future.

  • Marie I

    Date: 07/05/2023

    After a very frustrating morning, I received help from your technicians. They were courteous and friendly and walked me through all the things they were doing. My problem was solved and I was back emailing friends again. I was impressed with both of them.

    HelpCloud, LLC

    Date: 07/25/2023

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.

HelpCloud, LLC is NOT a BBB Accredited Business.

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