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Business Profile

Small Business Loans

Nav

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Business Loans.

Reviews

This profile includes reviews for Nav's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nav has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nav

      13693 S 200 W Ste 200 Draper, UT 84020-2418

    • Nav

      155 Bovet Rd San Mateo, CA 94402-3108

    Customer Review Ratings

    3.6/5 stars

    Average of 20 Customer Reviews

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    Review Details

    • Review fromKimberly H

      Date: 12/15/2022

      Excellent customer service being educational, efficient and patient. Love their service.
    • Review fromGesgis G

      Date: 12/02/2022

      Great service and very knowledgeable staff who offer any service you desire associated to their company
    • Review fromSharai L.

      Date: 11/08/2022

      Excellent ***************************** ********************** Keep Up The Good Work I Appreciate You
    • Review fromSergio C

      Date: 11/07/2022

      Nav is dedicated to providing businesses with their credit scores and also with a vast variety of sources of financing. They do a fantastic job at both. Their credit reports are extremely helpful, very clear, and informative, and they are all offered at a fraction of the cost that it would be if a business purchased individual business memberships from each credit bureau. And on top of it, they consistently report a credit line to the business credit bureaus once a month. Their customer service representatives are extremely helpful and knowledgeable going the extra mile to help their clients. We are very pleased with their service.
    • Review fromKimberly B

      Date: 11/07/2022

      Horrible experience, deceptive practices, bare minimum information provided for business credit. I signed up for what looked to be a yearly subscription and it turned out to be quarterly. Company phone goes to voicemail.. no response to email. Website messenger , doesnt respond!I completed a review on their website and they removed it. I dont think it gets any worse than this

      Nav

      Date: 11/09/2022

      Hello ********, We are sorry to hear that your experience with our services were less than ideal. I can see that we were able to get in contact with you and assist you to a resolution. If there is anything else we can do to assist you, please reach out to us at *********************************** Thanks!
    • Review fromRatundia J

      Date: 10/08/2022

      NAV is an excellent credit monitoring service. The customer service representatives are extremely helpful and always willing to help. They always go over and beyond to help their customers. I absolutely Love NAV!
    • Review fromAngela N

      Date: 10/06/2022

      Great Service Appreciate how I was treated professional, great attitude Answer all my questions Such a awesome company
    • Review fromTerry S

      Date: 10/05/2022

      Allow me to say this first my name is ************************************ Nav really have it going on, their service is great and they do give you **************** about what they're doing for the customer I give them high marks for trying to service us as much as possible I think that in ********** can do better interaction overall with them and don't hold back and how you can help us even the more thank you
    • Review fromWarren C

      Date: 09/27/2022

      Great company to do business with. Prompt response to my issue. Very efficient and knowledgeable.
    • Review fromKevin G

      Date: 09/23/2022

      I recently had an interaction with NAV and the issue was addressed promptly and efficiently and problem solved, so I was very pleased.

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