Reviews

This profile includes reviews for Metropolis Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Metropolis Technologies Inc. has 13 locations, listed below.

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  Metropolis Technologies Inc.

  null Nashville, TN 37201-1935

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  Metropolis Technologies Inc.

  null Indianapolis, IN 46204

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  Metropolis - Powered Parking Facility

  432 W Congress Detroit, MI 48226

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  Premier Parking Metropolis

  525 Shelby St. Detroit, MI 48226

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  Metropolis Technologies Inc.

  1314 7th St Fl 5 Santa Monica, CA 90401-1608

Review Details

• Review fromDana K

  Date: 05/13/2025

  This company is horrible! They misidentified my car and charged me for someone else's parking. It took multiple attempts to resolve the issue. They originally told me the charge wasn't a mistake and said they verified it was really my car, suggesting that I must have driven into the lot accidentally. When I pressed the issue, they said they would refund my money as a "one-time courtesy." I had to continue pressing the issue to finally get them to admit they made a mistake and ensure someone else's car wasn't linked to my account. The amount of time and effort it took to resolve this issue was exhausting. Do better, Metropolis!

• Review fromRyan G

  Date: 05/06/2025

  I would give 0 stars if possible. Shady company using underhanded tactics to scam drivers

• Review fromDavid J

  Date: 05/03/2025

  I parked for one day and 23 hours at the Metropolis garage on 150 W. 38th Street , New York. I was emailed a bill for parking for 2 days and 19 hours. I emailed back disputing the charge stating that I had exited earlier than they claim and that my rental car was already returned to Washington National Airport at the time reported it exited garage on my emailed receipt. They rejected my claim notwithstanding the rental receipt showing time car is returned in DC. How is it possible that my car exited a parking garage in NYC at a time it was parked 240 miles to the south In Washington DC? What recourse do I have now?

• Review fromJason L

  Date: 04/21/2025

  Terrible customer service. Technology that robs you. DO NOT USE ANY OF THEIR GARAGES!

• Review fromPeggy C

  Date: 04/17/2025

  The idea is a great one- it would simplify parking and payment for parking. However, if you ever have an issue with Metropolis, it will be a long arduous path to get any sort of answer and they will not help you, admit fault, or credit you. The worst customer service ever.

• Review fromCynthia T

  Date: 04/11/2025

  Metropolis Tech operates the parking lot at ******** ******* on Weyburn Ave. The attendant refused to open the gate when I exited, playing a power game while cars lined up. Ten minutes, horns honking when Metropolis’ great technology didn’t work to ID a license plate registered upon entering the lot. Their ******* attendant held shoppers hostage…next time I’ll call the local LAPD.

• Review fromMatthew A

  Date: 04/06/2025

  Parked in downtown Colorado Springs. Metropolis had signs advertising six dollars for one hour or eight dollars for two hours. When you download the app, they only give you the option for 12 hours! Total scam and false advertising! Avoid if it all possible.

• Review fromMichael N

  Date: 04/04/2025

  I paid for a subscription, but they didn't give me a receipt, and subsequently had no record of the transaction. On my credit card, I can see the transaction, but they doubt its authenticity. Since then, they periodically ask for payment for the service I already paid for, and we go through the whole thing again.

• Review fromBradley J

  Date: 03/27/2025

  I parked in your run facility in Fort Myers Beach. Florida and paid your ridiculous pricing. I walk back to my vehicle to find an 80$ tickets stating I had not paid. To which I had the receipt showing. This is uncalled for and a scam trying to get more money out of your customers...

• Review fromDJ A

  Date: 03/26/2025

  I’m disappointed with how SP+, A Metropolis Company, has managed the renovation project at the K2 Garage (365 N Halsted St, Chicago). While they notified monthly parkers about the construction starting in March 2025, they failed to disclose that there wouldn’t be enough parking spaces to accommodate all monthly customers. This issue was only confirmed on March 17, after many—including myself—were unable to find parking. When I raised the issue, I was told, “There is enough space for all monthly parkers. You should be able to find a space.” Days later, after continued parking issues, I received a vague workaround to use EV spots or a turnaround area—not a reliable or acceptable solution. What’s most concerning is that SP+ is still advertising and selling new monthly passes for this garage despite the shortage. There was no proactive planning to ensure parking availability during the project, and no access has been offered to unused reserved spots or nearby SP+ facilities. Although I haven’t paid for alternative parking, I’ve had to limit my travel to avoid losing my space. This has affected my personal and professional commitments. I’ve sent concerns to the Senior Facility Manager and through their website, but there’s no clear escalation path or resolution. I urge SP+ to stop selling new monthly passes during the renovation, communicate transparently about capacity issues, and provide viable alternatives for current customers. Until then, I cannot recommend this garage to others.