Reviews

Review Details

• Review fromVera P

  Date: 05/18/2023

  It took the claims examiner 1 month to follow up on my claim and it was denied. She failed to get a police report and when I spoke with the officer who wrote the police report, he could not understand why the claim was denied because it was obvious that the store was liable.

• Review fromAnetra D

  Date: 05/16/2023

  Best Buy, geek squad came into my home 3/11/2023, to install a dishwasher. The tech advised he was unable to install because I didnt have a drain line, which in fact I knew there had to be one, as this was the 3rd dishwasher in the home, I showed the technician where it was and he said that was not it. I the. Proceeded to show him where the water line was, he said that was not it either. So again, I said this is literally the 3rd dishwasher in the home and the 2nd one we purchased from Best Buy. He still stated I didnt have one. I also mentioned my old house Ne was just removed and given away 1 week or so prior to me having the new dishwasher delivered. Once I mentioned this I went into my living room sat down, waiting for the techs to wrap up what they needed to do, as they also delivered a refrigerator the same day, in which they forgot my new water line for the refrigerator. The technician was under my kitchen sink, and advised I can do 1 or 2 things, in order to get my dishwasher installed, 1 go to ********** or Lowes buy the piece of pipe that has the dishwasher drain line attachment, have installed, or purchase a garbage disposal. I opted to go in to Best Buy purchase the garbage disposal. After the Technician left, I left as well to run errands and pick ** my child. I returned home , to find my kitchen sink cabinet flooded kitchen floor flooded, items under the sink damaged, kitchen rug. I Noticed my water line from my previous dishwasher was removed. I noticed the technician left the new waterline for the dishwasher, so when he returned as he mentioned prior to him leaving he can just install. I tried to attach that waterline, divert it into a bucket and back into the sink, to avoid further damage. Im not sure what the tech did under my sink, but he cause a huge water leak. I attempted to call Best Buy, to have the tech return to fix whatever he did to cause the water to leak. This is not the entire story unfortunately Sedgwick has a major part in this

• Review fromTara L

  Date: 05/08/2023

  This company is the WORST. I am a Cancer/heart/Diabetes patient. My PCP was awaiting my records before we came up with a date to take me out of work due to high blood sugar and effects of Cancer treatment, plus fluid build up from heart failure. MY PCP wanted all of this treated and controlled and then I would be able to go back to work. I had the paperwork done before my first absence. They stated they would look at the paperwork on my first day out and then make a decision. WHAT...ok..I waited for them to tell me they needed updated notes after my claim...WHAT...the notes were written for this claim that a rep said couldn't be reviewed until my first day out. Now Sedgwick is stating something different. My next step will be contacting the **** All I want is what comes out of my check for STD. Oh and I hope the people have a house for me to stay in since I depended on them to approve this claim so I won't be homeless and sick.

• Review fromA. F.

  Date: 04/26/2023

  Fraudulent claims were sent by Sedgwick to ************* Services and when I attempt to get to the bottom of these claims I was hung up on. I rented a car in ** and returned it in August but somehow was involved in an accident in NM in December. All the while, never was I contacted about a claim. Not until after I called Budget was I given a phone number to this company with a claim number. After finally getting through after being on hold for an hour, I was told that if Viking has been involved, they cannot help me and WAS HUNG UP ON. I will not be a part of insurance fraud for over $1,000 in damages that I DID NOT CAUSE ZERO RATING, no one should deal with Budget or **** as you will ultimately have to deal with this company.

• Review fromSusan W

  Date: 04/20/2023

  Absolutely HORRIBLE company. Dealing with them is not easy. **********, why do you use them?????NO STARS,but was forced to do one.

• Review fromLaur R

  Date: 04/16/2023

  This is an absolutely awful company. It was a nightmare dealing with them. My previous employer, of years, I am convinced now, only went with them because they deny EVERY SINGLE CLAIM without reason. I would give them zero stars if I could, this company is getting away with running a criminal corporation in my (and many others') opinion.

• Review fromJoseph F

  Date: 04/11/2023

  Terrible service. Have left multiple messages with my "examiner" and haven't heard back in over a month.

• Review fromMaggie C

  Date: 04/06/2023

  I hurt my back on July 8 2021, so yes almost two years now. I have done everything this company has asked and I'm still fighting to get the medical treatment I require to get better, it took them.6 months just to approve a Nero surgery appointment,.and now due to lack of proper treatment my injury has got worse. More nerve damage, reflexes are worse ect: and the pay me my TDI payments when they want to . Worse comp company ever

• Review fromAmanda L

  Date: 03/21/2023

  Horrible customer service and rude employees. Call and dont leave a message and when I return the call my account hasnt been notated as to why they called or even that I had called. Overall horrible experience.

• Review fromTheresa B

  Date: 03/15/2023

  I was contacted by ********************* on September 15, 2022 where she left me a voicemail concerning a injury that occurred in August . I have been calling her number every week since September and leaving voicemails and I never received a return call , this is very unprofessional and terrifying as a consumer knowing this corporation is not here to help . I also have been leaving messages on her Supervisors phone every week also and I still have not received a return phone call .