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Business Profile

Insurance Claims Processing

Sedgwick CMS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Claims Processing.

Reviews

Customer Review Ratings

1.04/5 stars

Average of 104 Customer Reviews

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Review Details

  • Review fromMair T

    Date: 08/16/2022

    No communication- no help. I am constantly begging for answers and they dont call you back.
  • Review fromCathy S

    Date: 07/29/2022

    They say they are not insurance companies. So how can they be a third party for claims?
  • Review fromJan M

    Date: 07/26/2022

    I had filed a complaint about my GE dishwasher leaking and ruining my floor. I had sent pics and estimate to Sedgwick and they have yet to response.
  • Review fromJoseph T

    Date: 07/07/2022

    My floors were damaged by **********s subcontractor. The damage was done and reported on June 28 and today is July 7th and I am yet to receive a call or email from the company that they outsourced it to. The claims customer service agent, wont return any phone calls, she just chooses to sit behind her desk and email me phone numbers which dont work. Im constantly having to email and call as if Im on payroll because Im doing all the work. This is absolutely ridiculous. I left a voicemail for her supervisor to contact me immediately. ********** is a joke and the companies that they outsource their work out to are as well. I spent well over seven grand with this company, ********** to move into my house only to have my new refrigerator delivered, damaged, my washer was the incorrect one, rather than making it right, they ********** made me purchase a additional washer the correct one instead of just charging me the difference because of their inconvenience. It gets better, they charge me for installation for my new dishwasher that they didnt even install. Matter of fact its still sitting in my dining room, my waterline for my ice maker wasnt installed. After paying for and ordering my new washer, they didnt place a order to pickup the old one only to deliver the new one. Guess what, they took the old washer which was new back to the warehouse and didnt give me credit for it, I had to call them and raise *************** to get my money back.When their third party company delivered my current washer on June 28th, I asked the delivery guy if he was going to run a test cycle and he said yes, not paying attention, he didnt even install the drain hose, only for me to return 19 minutes later to see water all over my hardwood floor.I, immediately contacted ********** and they placed a claim with Sedgwick the same day and Im really Angry ?? that these two companies are giving me the runaround. Im very unhappy with this entire situation.

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