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About

About This Business

BBB Accredited Since: 6/1/2011

Years in Business: 26

Business Details

BBB File Opened:
2/22/1999
Business Started:
2/19/1999
Alternate Names:
Fain Services
Fain Storm Shelters
Fane Services
Fane Storm Shelters
Fain, F E
Underground Concrete & Hillside Storm Shelters

Additional Contact Information

Principal Contacts
Ms. Jessica Fain, Owner
Customer Contacts
Ms. Jessica Fain, Owner
Fax numbers
Primary Fax: (731) 424-3746
Additional Phone Numbers
Other Phone: (888) 527-7700
Social Media
Facebook

Additional Information

Business Categories
Storm Shelters

Latest Reviews

  • Alicia B

    "So glad I purchased my shelter for piece of mind. They were easy to deal with ordering, and after installation I have called a few times to ask questions about maintenance, they are quick to help any way they can and have even mailed me instructions and materials at no cost." ... Read full review

  • William D

    "purchased their ultimate underground shelter, the website shows ventilation but they have changed the design and no longer offer rooftop vents in the underground shelter. In my opinion this is an extremely poor design as allows condensation from the metal door to build ** in the shelter and over time you will have standing water in your shelter from the constant rain of condensation coming off the metal door." ... Read full review

  • GLENN F

    "My shelter is an in-ground storm shelter in **********. It has started leaking." ... Read full review

View all Reviews

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