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Business Profile

Collections Agencies

Accounts Management, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

1.08/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromTyler V

    Date: 07/03/2023

    If I could give a zero star review, I would. AMI is very difficult to get a hold of and I’ve called along with leaving a message to get back to me. They never do. We sent a check for the full amount owed, the check was cleared, and AMI still has not contacted the courts of this and now I’m being notified of wage garnishment when the bill was paid and should have been taken care of. It’s been over 2 weeks since the check cleared. Very unprofessional.
  • Review fromJennifer W

    Date: 03/01/2023

    They want payment on a certain date but never tell you time of operations. I called less then 10 minutes after they closed for the day and it wasn't even 5 pm central time. There is no website or information on bills of time of operations. The automated call walks you through options then sends you right to an agent. Then you leave a message for them to call you back. This makes it so hard for working people to make payments unless they take time off work to make a call.
  • Review fromMichelle M

    Date: 01/26/2023

    They harass you all the time and they are very rude. Why can't they be friendly about it and understand people's situations! Like, seriously. Talk about bad customer service*************************************************************** *************************************************************** *************************************************************** *********** Maybe if they were nice, and actually listen to the customer and have empathy, like most call center jobs have and do, then they would have better start ratings huh? All I can do is shake my head on them, because I filed bankruptcy because of them, they are paid off and now I owe them again? I haven't even gone to the doctor in a long while!

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