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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,241 Customer Reviews

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Review Details

  • Review fromThe A

    Date: 05/27/2024

    Easy to order,great selection and decent quality rugs. I am a return customer.
  • Review fromnancy d

    Date: 05/27/2024

    The first time ordering online! it went very smoothly! Sure hope the product is as good as the reviews!
  • Review fromAmanda M

    Date: 05/27/2024

    The website was very user friendly with a lot of information and options. I can't wait to update house with new rugs.
  • Review fromBonnie W

    Date: 05/27/2024

    Order date May 27, 2024. Easy to order, will update reviews with tracking shipping and quality once product is received.
  • Review fromFlorence P

    Date: 05/27/2024

    Excellent transaction including chat service with Furkan. Have used rugs.com many times. Easy returns. Great customer service representatives. They go above and beyond to ensure customer satisfaction.
  • Review fromKaren H

    Date: 05/27/2024

    I find it is so easy to find lots of choices and settle on the best one. This is my 6th rug order. I pick 5 favorites and ask my husband which one he likes best. He picks one and then I show him that rug in round, square and rectangle. He picks the shape, and I place the order. Fun for all.Beware the *************************** rugs. The gold threads fade and turn white. It still feels soft under foot though.
  • Review fromSandy T

    Date: 05/26/2024

    Lots of colors and sizes to choose from. Great customer service. Easy returns. Third time ordering.
  • Review fromPat A.

    Date: 05/26/2024

    Great choices, great prices! Enjoyed the search for the right rug!!
  • Review fromLINDA A

    Date: 05/26/2024

    Great choices, easy to order, prices are reasonable, quick receipt.
  • Review fromElizabeth B

    Date: 05/26/2024

    I have used rugs.com for many years and have found this company to be amazing. Every purchase Ive ever made has been great and the customer service when necessary excellent.The website is user-friendly and easily navigable. Receipt of my rugs from order to home has always been prompt and efficient. Understanding they do not control the delivery nonetheless clearly there is a very good relationship between the company and the sources they used to deliver.

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