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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,241 Customer Reviews

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Review Details

  • Review fromMarilyn A

    Date: 06/24/2024

    Easy to use and easy to get approved. Have used before.
  • Review fromMelissa K

    Date: 06/24/2024

    Excellent customer service. Any issues are addressed promptly and professionally.
  • Review fromSharon P

    Date: 06/23/2024

    First time ordering but super easy! Can't wait to get our rug!
  • Review fromBrenda L

    Date: 06/23/2024

    My shopping experience was great! Many beautiful rugs to choose from. Checkout was a breeze! Will definitely shop this site again.!
  • Review fromTerri L

    Date: 06/23/2024

    We purchased two rugs, knowing that we would keep only one of them. The colors on the first one we opened were so perfect that we didnt even open the second one. Setting up the free return for the second rug took only a few minutes thanks to the excellent customer support person. (Be sure to have your order number ready when you call!) This was such a wonderful experience that we just ordered another rug for a different room. How did I not know about rugs.com before???
  • Review fromPat S

    Date: 06/23/2024

    I find the site very easy to shop at. All products are very detailed in their description. Excellent quality.I have never had to return but have read their return *********** is one of the reasons I feel comfortable to shop at this site.
  • Review fromGeorge F

    Date: 06/23/2024

    Easily navigated web site. Great selection area rugs, runners and prices. I found the perfect runner for my long hallway.
  • Review fromJill J

    Date: 06/17/2024

    Ordering was easy and the variety of rugs incredible so I could find exactly what I wanted!
  • Review fromJames A

    Date: 06/17/2024

    Very pleased with my experience ordering and receiving several rugs. Quality of merchandise is very good. Orders arrived in a timely manner and in excellent condition. After receiving my first order I was impressed enough to order twice more. I was able to complete 3 rooms and a hall for a reasonable price in just a few short days.
  • Review fromLynda C

    Date: 06/17/2024

    I just ordered it so, so far, so good. The website was easy to use.

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