Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,241 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda S

    Date: 08/05/2024

    Great selection and very easy to navigate the system. Shipping in a very reasonable amount of time.
  • Review fromRita P

    Date: 08/05/2024

    Nice experience. Easy navigation of website. I hope I don't want to return this, but I appreciate your return policy.
  • Review fromLori F

    Date: 08/05/2024

    I have bought many rugs and all have been perfect and fast shipping!
  • Review fromMary Ellen C

    Date: 08/05/2024

    I've ordered before and good a good deal. Ordering is really easy.
  • Review fromSheila F. M

    Date: 08/05/2024

    Although I was able to find a beautiful area rug for my family room/den there were a lot of ridiculously ugly rugs put forth on my search.There was no way that I found to specify a style, ie. Traditional vs modern vs Old style etc.I always go to rugs.com for my home area rugs.The quality and low prices will continue to be my first choice in finding a rug best suited to my tastes.
  • Review fromConstance M

    Date: 08/04/2024

    Love the products. Its a little confusing when you try to add to cart. Especially on the pads.
  • Review fromSandra R

    Date: 08/04/2024

    The quality is great ~ very affordable and prompt delivery ~ Im always pleased with my purchases .
  • Review fromDorothy B

    Date: 08/04/2024

    Selection is great, ordering process is easy, now let's see if product quality, delivery and customer service are also.
  • Review fromLaura B

    Date: 08/04/2024

    Easy to use. Great pictures and detailed descriptions. Would recommend to anyone.
  • Review fromKelly G

    Date: 08/04/2024

    Luv rugs.com. very nice quality and pricing cannot be beat! I have purchased several times now and never disappoints.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.