Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,242 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoseph S

    Date: 11/10/2024

    First time shopping here. The selection is wide, and prices are reasonable. Have not received my order yet so the jury is still out on the quality.
  • Review fromDonna M F

    Date: 11/10/2024

    Terrific selections and prices. So glad I found it. I will Start with this website first frim now on
  • Review fromSusan R

    Date: 11/10/2024

    It was very easy to order and with the sale, great prices! Thank you!
  • Review fromShawn H

    Date: 11/10/2024

    Always very happy with quality and service Shipping time’s reasonable never a problem
  • Review fromFranklin W

    Date: 11/04/2024

    Colors are spectacular This is my second order. I well pleased.
  • Review fromKaren H

    Date: 11/04/2024

    great assortment and easy to find the perfect rug! Thank you very much
  • Review fromConnie M

    Date: 11/04/2024

    Easy ordering, quick delivery, fabulous pricing, and the quality is top notch. This is my 2nd order. Definitely a customer for life.
  • Review fromCarol S

    Date: 11/04/2024

    Seems good so far, just ordered merchandise. Will see the quality when items arrive.I've been burnt by ordering on ********, so this experience is a sort of a test.***** *.
  • Review fromLisa C

    Date: 11/04/2024

    My ordering experience was great! The pictures & different ways to use the rug were very helpful!
  • Review fromPam M

    Date: 11/04/2024

    Great website! Could view rug in my room. Easy checkout!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.