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Business Profile

Carpet and Rugs

Rugs.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.81

Average of 3,242 Customer Reviews

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Review Details

  • Claudia T

    Date: 02/17/2025

    Great choices and quick delivery is preferred. Happy that was an option. Thank you

  • Kathryn M

    Date: 02/17/2025

    As a new customer i was really impressed with the great selection of rugs. Also, ordering was really a easy process. I plan to order again from rugs.com in the future.

  • Glen a

    Date: 02/10/2025

    Selection software is good. No problems. The balance of automata: everything from sizes (which alters with aspects of selections), prices, weights, show a mature development. Thanks for the ease.

  • Patsy H

    Date: 02/10/2025

    This is the second rug we have ordered. Very pleased with the first rug. The ability to see the rug under our new dining room furniture at our lake house was a game changer. The selection was wonderful. As far as we are concerned Rugs.com is the first place to go.

  • Barbara C

    Date: 02/10/2025

    I love the Nain rugs I have purchased. They are gorgeous, and have so many colors to go with my decor. I am buying a new rug to replace one I have by my front door as the ends of some fringes are starting to get a little loose. I had a store credit so that helped. I do worry about vacuuming but am using the floor setting and not the carpet setting in my vacuum so its holding up ok. I just think these rugs are so pretty.

  • William B

    Date: 02/10/2025

    Excellent company, quality products. Outstanding customer service. And great security at check out.

  • Barbara L

    Date: 02/10/2025

    I would never buy rugs anywhere else. Their customer service is exceptional.

  • Dorothy E

    Date: 02/10/2025

    Not happy with runners. Even after purchasing no slide mats they still slip.

  • carol d

    Date: 02/10/2025

    website easy to navigate, love my rug, so beautiful. a rug pad was advised, now i know why. next time ill listen to advisement.

  • Barbara J

    Date: 02/09/2025

    Have purchased several rugs and always have a positive experience, with both the product and the sales staff. Would highly recommend.

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