Reviews
This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
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Review fromDavid D
Date: 04/24/2024
Outstanding customer service, installation and follow up!! I would definitely recommend them! I look forward to working with again in the future!
Thermo-Twin Windows
Date: 04/25/2024
Thank you for choosing Thermo-Twin Windows for your project. We believe that being Employee Owned makes a difference in ***************** Quality Products, and Installation. We look forward to working with you on any future projects!Review fromBrandon D
Date: 04/22/2024
Great the workers were very good and nice its been a night and day difference in the house for the betterThermo-Twin Windows
Date: 05/07/2024
Thank you for choosing Employee-Owned Thermo-Twin Windows for your project. Our installers are the best, they take pride in their work. With over 50 years in the window/door industry we strive to give our customers our best work. We are very happy that you were pleased with the job.Review fromLaura M
Date: 04/11/2024
We would definitely recommend anyone to use this company for windows. They are very thorough in all aspects. And we love the quality of the windows. They made sure everything was covered so that dusting would not have to be done afterwards and they cleaned everything when they were done. Very satisfied!Thermo-Twin Windows
Date: 04/15/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our installers strive to do a professional job from start to finish whether it is cleaning up or installing. We believe that being employee owned makes a difference in the quality of the product and the quality of our products. We are pleased that you are satisfied with the project.Review fromJean S
Date: 03/08/2024
Easy cleaning with windows folding into room the clean both sides, child safety lock and no more drafts.Thermo-Twin Windows
Date: 04/15/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee owners work hard to make sure the customers are satisfied with their projects from start to finish. We believe that employee ownership makes a difference in our product and the service.Review fromJim K
Date: 03/07/2024
We had all of our windows replaced, and the quality and price was by far the best of several we looked at. Also came highly recommended from a friend. The crew that came to install over two days was amazing. It was fun to watch them work, and they were true craftsman. Everything was clean and tidy when they left and their windows look great and operate wonderfully.Thermo-Twin Windows
Date: 03/11/2024
Thank you for choosing Employee Owned Thermo-Twin Windows. The employee-owners strive to provide quality products and service to our customers in every step of the process. We are so pleased that you are happy with the installation and the windows.Review fromCJ
Date: 03/07/2024
The salesman was knowledgeable and he believes in the Thermo-Twin products. He was not pushy and didn't talk down to us. The installers were respectful and they did a great job. Their level of detail was exceptional. The windows are beautiful! The price was fair, the windows are quality products, and the warranty is excellent. I will call Thermo-Twin first, when I have a similar project.Thermo-Twin Windows
Date: 03/11/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee-owners work hard from start to finish to complete the customer 's projects in a timely and professional manner. We are pleased to hear that you are happy with your project.Review fromJean B
Date: 03/05/2024
The men came on time. They were very friendly and professional. They did the work efficiently. Everything was cleaned up before they left. I ordered double hung windows. The price of the windows is great and the windows are wonderful. Great job! Thank you!Thermo-Twin Windows
Date: 03/06/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. With over 50 years experience in the window/door industry, our employee owners strive to give each customer the best from start to finish. We are happy that you are pleased with your installation.Review fromRenee T
Date: 02/23/2024
This post was done over a year ago & they still have not replaced my window! Had a garden window installed in 2010 & have had water leaking from the frame ever since. Didnt have a water leak prior to the new window BUT They have been here 4 ************* it on everything other than the window. Ive had a new roof, fascia, ************** edge replaced and they are now telling me to pull my siding to find the leak that was only created after they installed my window! Black mold has built up & Im now having to replace the entire frame, ***************** in the kitchen. Thank you, Thermo-twin, for not standing behind your warranty stating we are serious about your happiness.Thermo-Twin Windows
Date: 03/15/2024
Employee-Owned Thermo-Twin Windows always stands behind its warranty, as evidenced by going to customers home 4 times. Our Service Manager requested the customer to contact us when her contractor came back to pull her siding to check to see where the leak was coming from. The customer has not contacted us. We want to resolve this situation as soon as possible. Once we are notified, we will make arrangements for a fifth visit.Review fromRobeet B
Date: 02/20/2024
Wonderful service from the beginning thru follow up phone call to be sure we were satisfiedThermo-Twin Windows
Date: 02/22/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. From start to finish our employee owners work hard to make sure you are satisfied with your project. We believe employee ownership makes a difference in our product and service.Review fromDennis L.
Date: 02/19/2024
Windows were installed quickly and very professionally! We are glad we picked thermo twin for our Windows!!Thermo-Twin Windows
Date: 02/22/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your **************. Our installers work hard to professionally install the product each and every time. Your satisfaction is very important to us and we are pleased to hear you are happy with your choice.
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