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Business Profile

RV Dealers

RV Value Mart Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

This profile includes complaints for RV Value Mart Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RV Value Mart Inc has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RV Value Mart Inc

      3152 Lebanon Rd Manheim, PA 17545-8718

    • RV Value Mart Inc

      647 E 28th Division Hwy Lititz, PA 17543-9765

    • RV Value Mart Inc

      7514 Beth Bath Pike Bath, PA 18014-8967

    • RV Value Mart Inc

      2718 Willow Street Pike N Willow Street, PA 17584-9505

    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a new 2022 ****** Rv travel trailer August 19 ,2023 final paperwork signed September 9th,2023. Dealership needed to replace dented microwave and fix electrical problem that was blowing a fuse, vent that was loose, shower door that was off track and attach sway bar. Tried to contact dealership in the two weeks that followed and no one one responded. Finally after this time we were able to reach someone and were told oh it's been ready. Picked up camper and discovered on the way home they had put sway bar on wrong and a taillight was not working. Took back two weeks ago and was told in writing that everything would be taking care of. Called to check today and was told oh it's ready but you owe $348.00 for fixing sway bar that they put on wrong and taillight. Was told their employee should not have told us it would be taking care of at no charge. I don't feel this is fair, we are going on 2 months and we haven't even gotten to use the trailer that we are already paying for.

    RV Value Mart Inc is NOT a BBB Accredited Business.

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