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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.9

Average of 81 Customer Reviews

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Review Details

  • Juliette G

    Date: 11/18/2022

    We have received great service from this company and specifically, Courtney C. She is quick to respond and address any issue. She also follows up to ensure whatever was needed is working and appealing as an option.

  • Liz W

    Date: 11/16/2022

    We have been using Specialty Answering Service for almost a year now and they are invaluable to our organization. We are a small organization and do not have a dedicated person for the this particular service that we provide. They are friendly and efficient and we receive messages within seconds of our customers calls. Their staff is fantastic! Thank you!

  • Janet C

    Date: 11/15/2022

    Our office is new to this type of service and the change to a platform based service has been great. SAS provides lots of support to get you up and running. After you have been using the system for a month or so they will contact you for to discuss the trends in your system. Questions or concerns are handled professionally and quickly. The customer service staff is outstanding. Thank you SAS for a wonderful first few months!

  • Oceans Mortgage C

    Date: 11/11/2022

    We have used Specialty Answering Service (SAS) for years! As a small business owner its saved me a lot of money by alleviating the need for a dedicated receptionist! Thanks SAS

  • jim k

    Date: 10/01/2022

    Evaluated several companies. Chose SAS based on price, flexibility, and the fact that they built and manage their own platform as opposed to whitelabeling someone else's. Support throughout the call flow setup process was excellent. There is a learning curve but it is an intuitive platform so it didn't take long to get comfortable. Very satisfied and very impressed. SAS should be at the top of your shortlist.

  • Jennifer L

    Date: 09/28/2022

    SAS is great! They exceed my expectations every time. Thanks for always being there.

  • Mary M

    Date: 08/20/2022

    Jessica was very prompt to handle an issue that we had with a wrong number. She has always been helpful to me in the past with any questions or issues I have had. Definitely recommend SAS.

  • Ivan T

    Date: 08/19/2022

    Great Service and very professional. Their customer service is top notch. Highly recommended.

  • Elite D

    Date: 08/04/2022

    Truly the most effective use of time and money versus hiring an additional employee to answer phones. Knowing every call will be answered 24/7 is HUGE in this day and age when everyone wants a response NOW. The management at SAS walked us through every scenario involved in a call; sends out follow-up emails to the caller depending upon specific information requests. Best of all, every call is recorded so that we are able to check in and make sure everyone is on point at all times. I highly recommend Specialty Answering Services!

  • Neil H

    Date: 08/04/2022

    Excellent customer service and great service. I highly recommend to anyone.

Specialty Answering Service is BBB Accredited.

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