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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.9

Average of 76 Customer Reviews

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Review Details

  • Dominick F

    Date: 06/13/2024

    Easy to work with as well as a highly trained staff. Excellent service.

  • Alison M

    Date: 05/28/2024

    We're a small business that gets calls 24/7/365 for emergency services. Specialty Answering gives our team a break from answering phones while providing great service at a reasonable cost.

  • Charlene M

    Date: 05/16/2024

    Great company! Reasonably priced and excellent customer **********************! Would definitely recommend!

  • Romina S

    Date: 04/18/2024

    Our practice has been using Specialty Answering Service to handle incoming phone calls for the past 28 months and could not be happier with them. The *** staff does an outstanding job screening calls and taking messages, which permits our minimal staff to devote so much more time to taking care of our dog and cat patients.Similarly the *** software lets us exchange text messages with clients and easily select/play back conversations the *** staff had with clients whenever we need to clarify things.*** is a gamechanger. We can't recommend them highly enough.

  • Cristina R

    Date: 01/29/2024

    So far so good. They have been quick to make requested adjustments when we've run into issues (to be expected in the early stages while we figure out what works & doesn't). Great communication & follow up.

  • Sherri K

    Date: 12/29/2023

    Jessica R was the one who helped me. She was very professional and very kind. My company had an issue with a malware attack and we were not getting our emails so we had fallen past due, she was more than kind and went out of her way to follow up and confirm to me when they received our payment.

  • Sarah G

    Date: 12/27/2023

    We are very pleased with SAS. Highly recommend this answering service!

  • Bill P

    Date: 12/20/2023

    I have business to business relations with this company. I’m very satisfied and highly recommend to anybody who needs an answering service for their company.

  • Bruce G

    Date: 11/08/2023

    We use Specialty Answering Service for our Home Care Agency. I have worked with many different companies throughout my career. This team is GREAT. I needed things changed and reconfigured, they jumped on a call and showed me the process and made sure it worked perfectly. And than made sure i was happy.
    Outstanding team, outstanding service. Thank you!!!

  • Anthony S

    Date: 11/06/2023

    Overall the company is a solid company and delivers on their promises. I appreciate their service and would recommend them. The team takes time to understand your needs and then makes sure that those request actually get implemented. I’ve been with them well over 5 years for a reason.

Specialty Answering Service is BBB Accredited.

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