Reviews

This profile includes reviews for McVay Plumbing, Heating & Cooling's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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McVay Plumbing, Heating & Cooling has 4 locations, listed below.

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  McVay Plumbing, Heating & Cooling

  3925 Chessrown Ave Gibsonia, PA 15044-9612

  
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  McVay Plumbing, Heating & Cooling

  6421 Saltsburg Rd Pittsburgh, PA 15235-2071

  
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  McVay Plumbing, Heating & Cooling

  103 Freedom Dr Lawrence, PA 15055-1054

  
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  McVay Plumbing, Heating & Cooling

  501 Old Frankstown Rd Pittsburgh, PA 15239-1741

  

Review Details

• Review fromHerb S

  Date: 12/01/2024

  I was very pleased with the technician and his professionalism and the services that he provided.

• Review fromKathy M

  Date: 11/13/2024

  Excellent response time when I discovered that I had a gas leak in my hot water tank. **** was there a few hours later to install a new one. He quickly installed a new one and had hot water flowing in a short time. He was polite and very easy to work with. I cant say enough about the quality of the service. I would highly recommend this company and will definitely use them again. Thanks again, ****!

• Review fromJudith O

  Date: 09/23/2024

  Very pleased with the service and polite gentleman was very good and thorough

  McVay Plumbing, Heating & Cooling

  Date: 09/24/2024

  Hi ******, thank you for the 5-star review of McVay Plumbing, Heating & Cooling!

• Review fromBerni B

  Date: 08/28/2024

  I use them at my own home and recommend them to all my clients. Everything and everyone from the call center staff to the plumbers and technicians in the field are knowledgable, prompt, skilled at what they do and conscientious about being in your home.

• Review fromDanielle W

  Date: 08/07/2024

  Great guy polite on time and price was great . Fixed the problem and was back in business within 24 hours. Highly recommend them

• Review fromAnnette J

  Date: 07/25/2024

  I cant express how much of an asset ***** is to your company. He Unclogged my daughters sewer line in minutes, Saved us money with the service plan and discussed other solution options should this happen again. He was very professional knowledgeable, and efficient. I hope he never leaves your company because Im following him! ***** has always been reliable and reasonably priced but with ***** on your team I give 10 out of five stars!!!

• Review fromPat W

  Date: 07/19/2024

  We had sewage backup in two of our restrooms in the office. They came on time and fixed the problem. Everybody was so happy to be able to use them with no worries or backups. Would recommend them to anyone.

• Review fromJon K

  Date: 07/14/2024

  Excellent Experience. ********** came and fixed a shower that wouldn't turn on and sink that wouldn't drain in less than an hour. Extremely thorough in explaining everything and extremely friendly in general. Price was great. I'll use them again and recommend them to others.

  McVay Plumbing, Heating & Cooling

  Date: 07/24/2024

  Hi ***! We are so happy you had such a positive with the service ********** were able to provide. Thank you for taking the time to share your experience and we appreciate any recommendations to your friends and family.

• Review fromMary G

  Date: 06/07/2024

  Outstanding! We had a collapse and break in our sewer line. These guys are the best! Outstanding customer service, great communication and all of the work that needed to completed was explained to us in detail. We are very grateful and so very happy with the work that was provided. The crew was just amazing. TOTALLY RECOMMEND!

• Review fromMaggie J

  Date: 11/07/2023

  The company gave me an estimate of approximately$ 200 over the phone to install a kitchen faucet that I had purchased myself. When the plumber came he said it would cost $308 plus $89 fee. It took him 65 minutes I will definitely not call this company for a new furnace that I need.

  McVay Plumbing, Heating & Cooling

  Date: 11/10/2023

  Hello ******,I am very sorry that you were not happy with the service we performed for you. We take any and all customer feedback seriously. We celebrate the "wins" with our team and any time the feedback is not stellar, we use it as a coaching moment to improve our services and customer interaction.Your initial call to us came in via ****** and all ****** calls are recorded. I revisited the information pertaining to your service call. Our customer service representative that took the call stated that the price for the service you requested would start at $200. I am sorry that by stating the "$200" as a starting point, you might have gotten the impression the price would be $200. This is an example of why we direct our customer service reps to only quote the cost for a plumber to arrive at your house for the initial assessment/diagnosis of the problem. We don't quote pricing because there are so many extenuating circumstances based on each individual home that can affect the cost of completing a job. Whether that is extra materials needed, unexpected problems not associated with the reason for the call or unique situations. Not every home has the same plumbing, plumbing configuration or maybe a pre-existing issue is discovered while servicing. All of these things can affect the final pricing. The office staff cannot anticipate these scenarios. That is why we do not provide pricing over the phone. We want to reiterate our apologies for any miscommunication or misinterpretation our office staff may caused. Please feel free to reach out to me if you would like to discuss this further. Respectfully,************************* Marketing Manager **********************