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Business Profile

Windows

Universal Windows Direct of Pittsburgh
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.37

Average of 34 Customer Reviews

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Review Details

  • Whitney S.

    Date: 02/10/2023

    The process was simple, easy, and fairly quick considering I was told it could take two months for the windows to be built. I ordered 12/31 and the installers just left my house today (2/10/23). Everyone was very polite and professional. The two installers were super quick and cleaned up afterwards (they even arrived 15 minutes early and finished an 8 window install in about 3.5 hours.) Oh, and the windows look great! Thanks UWD!

    Universal Windows Direct of Pittsburgh

    Date: 02/14/2023

    *******, we are thrilled to hear our team provided you with a great experience from start to finish and you're loving the appearance of your new windows. Thanks again for choosing Universal Windows Direct with your home-improvement project.

  • Mark K

    Date: 02/02/2023

    We are very pleased with the job and quality of the product. Our installer was professional, friendly and did a wonderful job.

    Universal Windows Direct of Pittsburgh

    Date: 02/03/2023

    ****, we are thrilled to hear our team provided you with an exceptional installation experience. Thanks again for trusting us with your home-improvement project.

  • Tracy G

    Date: 01/18/2023

    This review is for the Universal Window Direct sales pitch which is a great experience with the no pressure sales pitch of *************************. He's the best of the best. Can't wait to see the finish product!

    Universal Windows Direct of Pittsburgh

    Date: 01/23/2023

    *****, we are thrilled to hear ******* provided you with an exceptional sales presentation. If you have any additional questions, please don't hesitate to reach out.

  • Sue H

    Date: 12/20/2022

    Absolutely no complaints. The windows are extremely well made; installation was efficient, and the installer, open and friendly. I have recommend them to people I know that are doing home improvements. **********

    Universal Windows Direct of Pittsburgh

    Date: 12/30/2022

    ***, we are thrilled to hear you had an amazing experience with us. Thanks again for trusting Universal Windows Direct with your home-improvement project.

  • Duane S

    Date: 12/14/2022

    Excellent installers. However customer service needs to expand their hours. 9 to 5 is a small time window for anyone that works full time

    Universal Windows Direct of Pittsburgh

    Date: 12/15/2022

    *****, we are thrilled to hear our installers provided you with such an excellent experience. We appreciate your feedback greatly and if you have issues reaching out customer service team during normal business hours, you may also reach out via email at ************************************************************************************** for assistance.

  • Lynda H.

    Date: 10/28/2022

    The doors purchased from Universal Windows are high quality and artistic. The installation team was professional, neat and friendly.

    Universal Windows Direct of Pittsburgh

    Date: 11/02/2022

    *****, we are thrilled to hear about your experience with us and appreciate you sharing this feedback with us. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.

  • Brian B

    Date: 10/05/2022

    We had 10 double-hung windows, 2 casement windows, a new entry door, and a new sliding patio door. ********************* and his crew were efficient, respectful of our home, and got the job done in one day. Great product, great install, great experience all around.

    Universal Windows Direct of Pittsburgh

    Date: 10/06/2022

    *****, we are thrilled to hear our team provided you an exceptional experience from start to finish. Thank you for choosing us at Universal Windows Direct for your home-improvement project.

  • Robert C

    Date: 10/05/2022

    Universal Windows Direct did a professional job measuring, manufacturing & delivering a new high-quality window to fit. The installer subcontractor (*** ******* * ****) did a great job at: (1) removing a side entrance door, (2) framing the opening to decrease its size, and (3) installing the new double hung window (into the new smaller opening). Quality work on the installation, as well as, the exterior siding & interior drywall. *** & **** were professional, courteous, and time efficient with the work. Both UWD & ******* crew are highly recommended. ** 2022-010-05

    Universal Windows Direct of Pittsburgh

    Date: 10/06/2022

    ******, we appreciate you sharing your feedback with us. We are thrilled to hear ********************* and his crew provided you such exceptional work. Thanks again for trusting us with your home-improvement project.

  • Delois G

    Date: 10/05/2022

    Absolutely wonderful service from the sales rep to the installer.

    Universal Windows Direct of Pittsburgh

    Date: 10/06/2022

    ******, we are thrilled to hear our team provided you with an exceptional experience from start to finish. Thanks again for choosing us for your home-improvement project.

  • Tony D

    Date: 09/15/2022

    Had 19 windows installed by Universal Windows team of **** and ***.. Everything went well, hats off to the team

    Universal Windows Direct of Pittsburgh

    Date: 09/15/2022

    ****, we are thrilled to hear **** and *** provided you with an exceptional install. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.

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