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Business Profile

Insurance Claims Processing

Lighthouse Life Direct, LLC

Reviews

Customer Review Ratings

4.95/5 stars

Average of 41 Customer Reviews

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Review Details

  • Review fromDavid D.

    Date: 08/01/2023

    I worked with Chelsea Moss at Lighthouse Life regarding the sale of my life insurance policy. She was delightful and pleasant to interact with. I found her to be extremely knowledgeable and a consummate professional. Chelsea did an excellent job of keeping me informed throughout the process, making it clear what steps were to be taken. I highly recommend Chelsea and suggest anyone considering selling their life insurance obtain a quote from her. Lighthouse is lucky to have such a valuable representative for the company.

    Lighthouse Life Direct, LLC

    Date: 08/02/2023

    Hi David - thanks very much for your kind words. Chelsea is a fantastic team member, and we're lucky to have her here at Lighthouse Life. She's committed (just like all of her teammates) to providing a 5-star experience to everyone she works with, and we're thrilled she delivered for you. Thanks again!
  • Review fromLisa S

    Date: 07/06/2023

    Lighthouse Life Direct, LLC was absolutely amazing to work with. Matt, Marna & Hannah were extremely pleasant, efficient, and professional during every communication, whether by phone or email. I appreciate the referral they received from Myles at Settlement Benefits Association. Myles was exceptional to work with as well. In spite of all the paperwork (which is necessary), I highly recommend Lighthouse Life Direct, LLC.

    Lighthouse Life Direct, LLC

    Date: 07/10/2023

    We're thrilled you had a 5-star experience with Lighthouse Life. We're lucky to have people like Matt, Marna, and Hannah on the team. Thanks so much for your review and recommendation.
  • Review fromJoseph J

    Date: 06/29/2023

    Excellent service, kept updated of slow processing of my payment

    Lighthouse Life Direct, LLC

    Date: 07/10/2023

    Thanks so much for your 5-star review, Mr. J*******! We're glad we had the opportunity to work with you to get you a life settlement.
  • Review fromDavid A B

    Date: 05/30/2023

    answered questions without hestitation and very polite and cordial the entire time. Thank you.

    Lighthouse Life Direct, LLC

    Date: 06/02/2023

    Thank you for your review, David!
  • Review fromMark P

    Date: 03/27/2023

    My experience with Lighthouse Life was superb. Chelsea was responsive and always available. The messaging was direct and transparent. She knew exactly how to make the transaction work and how to deal with the insurance companies and third party providers. I highly recommend this service

    Lighthouse Life Direct, LLC

    Date: 03/28/2023

    Mark, thanks for your recommendation and your kind words about both Chelsea and Lighthouse Life. We're lucky to have great people like Chelsea on our team. Our goal is always to provide a five-star experience, and I'm incredibly pleased we delivered for you!
  • Review fromAmos J

    Date: 02/10/2023

    Even though we did not "do a deal," these professionals exuded integrity, patience, and responsiveness. A-1 firm.

    Lighthouse Life Direct, LLC

    Date: 02/13/2023

    Thanks for your kind words and your vote of confidence. I'm glad we were able to deliver a five-star experience for you.
  • Review fromWilliam S

    Date: 01/28/2023

    Very pleasant and helpful. Was a joy to talk to!

    Lighthouse Life Direct, LLC

    Date: 01/30/2023

    Thanks for your kind words and for your five-star review! Our team takes pride in exceeding customer expectations, and will be happy to know they achieved their goal. Best wishes.
  • Review fromGerry B

    Date: 01/27/2023

    Incredibly helpful, Rachael went the extra mile for me, Recommend thwm to anyone without reservation.

    Lighthouse Life Direct, LLC

    Date: 01/30/2023

    Thank you so much for your five-star review and your willingness to recommend us. Rachael (and her teammates) takes pride in delivering happiness for policyowners, and she'll be thrilled to see this review. Thanks again for trusting Lighthouse Life.
  • Review fromJennifer P.

    Date: 01/19/2023

    Rachael S***** at Lighthouse Life was extremely helpful and kind. She explained things to me and was very prompt at getting back to me. I will definitely recommend Lighthouse Life to all of my friends and clients.

    Lighthouse Life Direct, LLC

    Date: 01/23/2023

    That's high praise - thanks for making our day, Jennifer! We're lucky to have people like Rachael on our team.
  • Review fromJames Charles W

    Date: 01/13/2023

    Chelsea was extremely professional in her many interactions with me over the phone. Her follow up was excellent. Even though we did come to a mutual agreement regarding the life insurance policy, my experience with this company was 5 Star.

    Lighthouse Life Direct, LLC

    Date: 01/13/2023

    Thanks so much for your five-star review. We're lucky to have people like Chelsea on our team. Even if we don't win someone's business, we always want to provide exceptional customer service, and we're proud to have delivered that for you. If we can ever help you in the future, don't hesitate to reach out.

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