Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Claims Processing

Lighthouse Life Direct, LLC

Reviews

Customer Review Ratings

4.95/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCharles M

    Date: 02/21/2025

    ***** and ***** were great in helping us with the sale of our life insurance policy. The process was simplified with their help, keeping us informed from start to finish. I would highly recommend Lighthouse Life Direct, LLC to anyone wanting to sell their life insurance policy.

    Lighthouse Life Direct, LLC

    Date: 02/27/2025

    Thank you so much for taking time out of your day to leave a 5-star review for us, and also for specifically calling out ***** and ***** from the Lighthouse Life team for their great work. We're proud to deliver an exceptional customer experience to everyone we work with, every time.Thanks for trusting Lighthouse Life with your settlement!
  • Review fromJohn B

    Date: 11/21/2024

    Helpful and professional always kept me updated on the progress

    Lighthouse Life Direct, LLC

    Date: 01/27/2025

    We strive to deliver a 5-star experience by *always* going above and beyond, and I'm incredibly pleased to know we delivered for you! Thanks for your 5-star review of Lighthouse Life.
  • Review fromMICHAEL H

    Date: 11/14/2024

    ******* and ****** were amazing to deal with. Professional, efficient and kind throughout the entire process.I received quotes from both Lighthouse and *********Suffice to say only one of them met the above standards in my experience.

    Lighthouse Life Direct, LLC

    Date: 01/27/2025

    Thanks, *******. We're lucky to have them as members of the Lighthouse Life team, and lucky to have clients like you entrust us with their life settlements. Thanks again!
  • Review fromDavid P

    Date: 10/24/2024

    Hannah did an awesome job of keeping me updated throughout the closing process and was diligent in keeping me informed! Rachel started he process and did well also. Lighthouse made it an easy process....

    Lighthouse Life Direct, LLC

    Date: 11/06/2024

    We're so glad you had such a good experience. Our team always aims to make it as easy as possible, and we're thrilled to have delivered a 5-star experience for you. Thanks for leaving a review!
  • Review fromGeorge B

    Date: 09/03/2024

    Great to work with always kept me in the loop of the process. Received more money than any other of company. Thanks to them .

    Lighthouse Life Direct, LLC

    Date: 09/04/2024

    Thanks so much for your kind words, and for taking the time to leave us a 5-star review. We're proud of our team, and how they always strive to deliver a 5-star experience to valued customers just like you. Plus, we love it when we can provide someone with the best offer in the market! Thanks for trusting Lighthouse Life with your life settlement.
  • Review fromFrederick C

    Date: 08/28/2024

    ******* was excellent in keeping me posted on each step of the process. She explained what paperwork was needed and when. She is an excellent representative for the company.

    Lighthouse Life Direct, LLC

    Date: 09/04/2024

    We're lucky to have ******* as a valued member of our team. Thanks for taking the time to leave us a 5-star review!
  • Review fromMelanie E

    Date: 08/06/2024

    My interactions were friendly, helpful and clear. All our matters were handled professionally and in a timely manner. Very pleased overall.

    Lighthouse Life Direct, LLC

    Date: 08/15/2024

    Thank you so much for your review! We always strive to provide a 5-star experience, and are thrilled we delivered for you.
  • Review fromDan M

    Date: 08/02/2024

    Each individual that we had contact with was polite, professional and competent.They were very responsive and kept us informed of all aspects of the process.I would recommend them to others.

    Lighthouse Life Direct, LLC

    Date: 08/15/2024

    Thank you for your review, your recommendation, and for giving us the opportunity to earn your trust. We're happy that we were able to give you a 5-star experience.
  • Review fromClayton W

    Date: 06/11/2024

    Patient, reliable, and courteous. I was very pleased with their offer and attention to detail. Their response was always immediate.

    Lighthouse Life Direct, LLC

    Date: 06/18/2024

    Thank you so much for your kind words, and your 5-star review. We're thrilled we were able to work with you to sell your policy and deliver such a positive customer experience!
  • Review fromLaura M

    Date: 04/13/2024

    Lighthouse Life is an extraordinary company from beginning to end. I had an exceptional experiences with each of them in selling my 10 year old term policy. ****** gave me a warm welcome and answered each one of my many questions. ***** and her team( ******) oversaw every bit of necessary paperwork with the process of selling, converting and finalizing the acquisition of my settlement. My time with Lighthouse was unusually challenging due to unforeseen obstacles by my life insurance provider who was more than incompetent. ***** and ****** always participated in many third party phone calls to accelerate my situation which took 6 months. I don't know what I would have done without them. I also am thankful to ****************** and ****** for their guidance. It is blessing to know all of them and to have established such trusted friendships and relationships. I highly recommend Lighthouse with 5 Stars.

    Lighthouse Life Direct, LLC

    Date: 04/29/2024

    Thanks so much for your kind words, and for letting us know we delivered a 5-star experience for you (even if outside factors made it take longer than it ideally should have!). The entire team who worked with you was so happy they could help you successfully sell your policy.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.