Reviews

Review Details

• Review fromCarl W

  Date: 12/16/2024

  Great elevator and great company. We love our 3 stop elevator. Best service we have ever had on anything. They ROCK!!!!!!!

• Review fromPedro C

  Date: 12/09/2024

  I purchased the Stiltz Trio Alta, installed 2021. There were some minor install issues, but not an issue, as this is normal whenever one is doing an improvement. Any concern immediately resolved. I chose not to submit a review until I had it for a while and now it is 2024. I like Stiltz Trio Alta very much, most people coming into my home don't notice that I have an elevator, the positioning of the two supports coincide with my back deck door so it disappears. It operates very well. I encountered one issue.I called Stiltz main office concerned that it was a major problem, I then spoke with Customer Assistance, and then to the installer EZ Living Concepts. Each person was wonderful, I wasn't on line long, everyone was helpful, I was given the opportunity to explain my concern, a service person was dispatched the next business day, The issue was not the elevator, it was me, duh, I needed to change the remote battery, which I didn't think to do so now I have it on my schedule, because at age 70 I don't remember what I did five minutes ago, let alone what I need to do a year from now. LOL.I highly recommend Stiltz to anyone looking for an elevator, I did my research. I purchased it because of spouse had ALS, now it is me and it is an important asset to have not only because I am getting old, but to send things up and down that are just too heavy to carry.Highly recommend, thank you Stiltz Team!

• Review fromMartha L

  Date: 12/04/2024

  Elevator works great. We installed it primarily for my husband's use. We gave been extremely happy to have it. My husband was disabled, using a wheelchair exclusively for the last year of his life. I use it to take laundry down to laundry and, of course, a reverse trip. The team that installed the elevator was a little careless. They threw away the hardwood floor sections I wanted to keep. Also, some of the finishing was sloppy.

• Review fromMark G

  Date: 11/25/2024

  Great product. Local dealer/installer leaves much to be desired, however. Factory seems unwilling to intercede with dealer. Dealer ownership is difficult or impossible to connect with.

• Review fromdennis a

  Date: 11/14/2024

  I love my elevator our whole family could not access our house with out it .

• Review fromRobert A

  Date: 11/13/2024

  Stiltz Home Elevators was a God send for my wife and me. We are both in our 70's, living in a bi-level home that we love. Both my knees are bone on bone, but surgery is out because of other health problems. My wife has had a ********************** in both legs within in the last two years. Without our elevator I never would have gotten her into the house without help. My man cave is in the lower level, but I eat and sleep upstairs and my knees do not appreciate stairs. We considered a stair lift, but it would have cost as much or more and interfered with getting appliances or furniture into the house.We had a problem shortly after installation and service responded almost immediately and fixed the problem in a matter of minutes. During installation, Stiltz worked well with my carpentry contractor to assure ease of installation and a prefect job.

• Review fromDavid E

  Date: 10/28/2024

  Absolutely fantastic experience using this company. The product, my new stilts lift for three people has gotten me through two spine fusion surgeries and has been perfect. I cannot say enough about the customer service experience I have received and only support them when new potential customers want to see the lift in action. Dr. ***** and ********** ********.

• Review fromlew m

  Date: 09/04/2024

  The unit is great. It's fast and quiet. My only gripe is that you have to continually hold the up or down button throughout the lift's movement. The installation process was less impressive. It all started out well but the carpet cut out of the room through which the lift moved was supposed to be saved and mounted on the floor plug. It was thrown away and its loss was an annoyance and disappointment to the installation. Also the installers said the ceiling through which the lift passed would be left just needing paint. No, it also needed spackling and finishing as well as paint. Finally, some of the screws in the shell that fits through the ceiling opening were never installed and there are scratches where the installers screwdriver slipped off the s**** while installing. When you pay an additional $9K for installation I expected perfection.

• Review fromKathleen O

  Date: 08/21/2024

  We absolutely love our new home elevator by Stiltz!!! It has truly been a wonderful addition to our home. Not only is it beautifully designed, but it also functions flawlessly. One of my favorite features is how the light automatically comes on when you step insidesuch a wonderful touch. The elevator also operates very quietly. We had a stair chair for a different family member and this elevator is a significant improvement!!! We love it!!!The entire process, from installation to completion, was handled with the utmost professionalism and care.***** and *****, who installed the elevator, were absolutely amazing. They were not only extremely professional but also punctual and friendly throughout the entire process. It's rare to find a team that combines such expertise with a genuinely positive attitude.In addition to the elevator, ***** and **** also installed a fire ******ant room around the elevator in our garage. Once again, ***** and ***** work was impeccable!!!Their attention to detail and commitment to doing the job right exceeded our expectations.You really can't ask for more from a company. We highly recommend Stiltz for anyone considering a home elevator!!! Their team is top-notch, and we couldn't be happier with the results!Also ****** has been wonderful to talk with on the phone. She is kind and friendly! And ****** did a wonderful job helping me decide on a location and gave me an estimate. He was very professional and I really appreciate his kind personality!Overall, we couldnt be happier with our decision to install this elevator, and we are so grateful we made the investment. It has truly enhanced our home and made getting around so much easier!Thank you so much to everyone for everything!!

• Review fromSharon W

  Date: 08/19/2024

  I love my Stiltz! I am getting older and found it hard to navigate the 15 steps in my home to the second level. The problem was that I only had a small space to work with. I saw a Stiltz ad in the ************* and decided to call. They had just the right solution: a small footprint elevator that fit perfectly in a corner beside the stairs. I couldn't be happier! Their customer service has been super and the installers were very professional. If you need assistance getting from one floor to another, give Stiltz a call, you won't regret it.