We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wool

Pendleton Woolen Mills, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wool.

Reviews

This profile includes reviews for Pendleton Woolen Mills, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pendleton Woolen Mills, Inc. has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.07

    Average of 12 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Laura K

      Date: 01/09/2023

      Purchased an item online on 12/15 for guaranteed Christmas delivery. Long story short Im still waiting. Tracking says item has been lost and they have placed a claim on it. Have called customer service multiple times and emailed with no response. Received one email saying they are looking into it. That was over a week ago. Currently out $150 and no item. Many many people have had the same problem.

    • SH

      Date: 12/20/2022

      Awful customer service or lack thereof. Purchased 3 items for a gift. Tried emailing them countless times. No response until a week later, 7 days later. Tried calling customer service several times during their short service hours. No luck. Waited 2 hrs one of those times. No answer. I purchase 95% of things online. This is by far the worst company that has not placed the customer with high regard. Really hurt that these items I ordered for a damily member have been disregarded and not shipped even 8 days after purchase. Coukdnt even get thru to pay for a high shipping fee either. Will never order drom them again

    Pendleton Woolen Mills, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.