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Radaris

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.06

Average of 51 Customer Reviews

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Review Details

  • James J

    Date: 06/13/2022

    They don't respond to emails reliably. I've been in communication with them to try to get my records removed from their site (their opt-out process doesn't work), and they're just really bad about responding.I think they're violating CCPA rights by not responding, so I'll be reporting them to the ***********, too.

    Radaris

    Date: 11/02/2023

    Hello, dear *****!

    We deeply apologize for the unsatisfactory customer support experience you encountered. Providing prompt and attentive assistance to our customers is our top priority, and we understand the impact of not addressing your inquiries. We take your feedback seriously, and we are actively investigating the reasons for the lack of response.

    To better assist you, we kindly request you to share the details of the unanswered emails or telephone calls, along with the issues you needed assistance with. Your input will help us pinpoint the areas for improvement and implement measures to ensure more efficient communication moving forward.

    Rest assured, we are committed to providing exceptional customer support and will take the necessary actions to prevent similar occurrences. Thank you for your understanding, and we are dedicated to making your future interactions with us much more satisfactory.

    Sincerely,
    Radaris ****************

Radaris is NOT a BBB Accredited Business.

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