Reviews

Review Details

• Review frommathew b

  Date: 05/01/2023

  Will not answer phones and just give message that all operators are busy. They cut access to my account and continue to sharge monthly fee!!!

  Radaris

  Date: 11/02/2023

  Dear ******,
  
  We apologize for the inconvenience and frustration caused by our poor customer support experience. This is certainly not the level of service we strive to provide. We understand the importance of timely and efficient communication, and we sincerely regret any delays or lack of response you encountered.
  
  Your feedback is invaluable to us, and we are taking immediate steps to address this issue with our customer support team. To resolve your specific concerns, we kindly request you to provide us with the details of your inquiries or the unanswered emails and telephone calls.
  
  Rest assured, we are committed to rectifying this situation promptly and ensuring better communication channels moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our customer support service.
  
  Best regards,
  Radaris ****************

• Review fromChristine Rose S

  Date: 03/15/2023

  I have already got into the habit of using Radaris when it comes to meeting new people - I don't like "blind dates"... And by the way, their blog is very interesting and is updated all the time - every time I find something interesting for myself.

  Radaris

  Date: 11/02/2023

  Hello, dear *********!
  
  We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
  
  Warm regards,
  Radaris ****************

• Review fromBryan T

  Date: 01/19/2023

  Absolute scam. I paid $26 for unlimited reports. After my 6th report I get a notice that says "Account Verification Needed. Please call (insert their phone number here) to continue getting all the great information you need." Um, okay. Not sure what I need to verify since I paid for their service but I call the number and get an answering machine. I leave my name and phone number and ask for a call back but never receive one. I sent an email to their customer service and never received a reply back. Called and emailed again with no luck. Luckily my payment method will protect me from any fraudulent charges stemming from them but buyer beware. ****Also take note how the two most recent reviews praising Radaris use the same wording. "Reliable, free options, save from scams, functionality, etc." This is the company trying to save their reputation or what's left of it.

  Radaris

  Date: 11/02/2023

  Dear *****!
  
  We apologize for any confusion or frustration caused by the restrictions you have encountered on your supposedly unlimited account. We recognize the importance of transparent and clear account terms and regret any inconvenience this may have caused. To resolve this issue, we ask you to provide us with specific information about the restrictions you have encountered by emailing customer-*********************************** Your feedback will allow us to review our account policy and ensure that it meets the expectations of our customers. Rest assured, we are committed to resolving this issue and providing a satisfactory solution. Your satisfaction is extremely important to us and we value your input as we work to improve our services. Thank you for bringing this issue to our attention, and we appreciate your cooperation in helping us resolve it promptly.
  
  Best regards,
  Radaris Customer Support

• Review fromHelen W

  Date: 12/23/2022

  I am rather surprised with all this ingidnation in reviews. From my personal experience, the Radaris tool is quite reliable even in its free functionality - once in a while I check sellers before paying for my online shopping & a couple of times it saved me from scams. They derive information from open public sources - so it's as good as it gets

  Radaris

  Date: 11/02/2023

  Hello, dear *****!
  
  We're incredibly grateful for your positive feedback! Your review brightened our day and reassured ** that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
  
  Warm regards,
  Radaris ****************

• Review fromJka N

  Date: 12/19/2022

  They have your information, accurate or not, but they have it. They lie and say its to benefit the world but its highly unconstitutional. You didnt sign up for anyone, anywhere there knows your first and last name to know your sensitive information & wont remove it when you demand it!

  Radaris

  Date: 11/02/2023

  Hello, dear ***!
  
  We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
  
  Please provide us with the specific details you wish to opt-out at customer-*********************************** and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
  
  Sincerely,
  Radaris ****************

• Review fromKaren F

  Date: 11/14/2022

  These folks are below any rating. They have info pass it out and when a senior citizen request REMOVE my info they act like oh well they do not mean it. Dead wrong. I mailed constant I requested removal called them four times and they really thought I would sign up make account remove myself. Nope did not happen. They found out you do not tic off a person when she requested they remove. People wake up. This is why a total stranger showed up at my door one night nine thirty p.m. hunting one of their customers. Listed me as family. Nope did not work. That stranger figured out females can use weapons and he was given seconds to leave my premises.I simply disagree with such as they do. Makes predators **** prey.

  Radaris

  Date: 11/02/2023

  Dear *****,
  
  We apologize for the inconvenience and frustration caused by our poor customer support experience. This is certainly not the level of service we strive to provide. We understand the importance of timely and efficient communication, and we sincerely regret any delays or lack of response you encountered.
  
  Your feedback is invaluable to us, and we are taking immediate steps to address this issue with our customer support team. To resolve your specific concerns, we kindly request you to provide us with the details of your inquiries or the unanswered emails and telephone calls.
  
  Rest assured, we are committed to rectifying this situation promptly and ensuring better communication channels moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our customer support service.
  
  Best regards,
  Radaris ****************

• Review fromChar V

  Date: 09/16/2022

  Radaris People Search is a company making money selling some personal and some incorrect information about each of us. In order to stop them from selling your personal information, they want your Email and cell phone number. No other people search asks for your cell phone number when requesting you be removed from their list. I've emailed them asking them to remove me and they gave me the runaround. I will not give them my cell phone number. Terrible people.

  Radaris

  Date: 11/02/2023

  Dear ****,
  
  We are sorry to hear that you are dissatisfied with our service. Your feedback is important to us, and we take your concerns seriously.
  
  We would appreciate more specific details about the issues you encountered or areas where you believe we fell short. Your input will help us identify areas for improvement and address any potential concerns. Our aim is to provide a reliable and trustworthy service, and we want to ensure that your experience aligns with our commitment.
  
  Please feel free to share more about your experience so that we can better understand your perspective and work towards making the necessary improvements. Thank you for bringing this matter to our attention, and we look forward to hearing from you.
  
  Sincerely,
  Radaris ****************

• Review fromRobert T

  Date: 08/25/2022

  They list my wife as being deceased when she is alive and well. Their email address is invalid and they don't answer their phone calls when you call them, they put you on hold.

  Radaris

  Date: 11/02/2023

  Dear ******,
  
  We apologize for any inaccuracies or misinformation that *** have been published on our service.
  
  To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed?
  
  This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.
  
  Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.
  
  Best regards,
  Radaris ****************

• Review fromNickees D

  Date: 08/21/2022

  REMOVE ALL WRONG INFO. THAT U HAVE NO RIGHTS TO. AND DO NOT SELL!!! ***************************

  Radaris

  Date: 11/02/2023

  Hello, dear *******!
  
  We are sorry to hear that incorrect information has been published on our people search service. We take data accuracy very seriously, and we want to rectify the situation promptly.
  
  To help us address the issue effectively, could you please provide us with specific details regarding the misinformation or the link to the page displaying the wrong information? Your cooperation will enable us to investigate and correct the matter with the utmost urgency. We value your feedback and are dedicated to maintaining the highest standards of data quality on our platform.
  
  Thank you for bringing this to our attention, and we are committed to resolving the matter to your satisfaction.
  
  Sincerely,
  Radaris ****************

• Review fromcarlos m

  Date: 07/11/2022

  BBB refuses to allow me to file a complaint. No wonder they have 0 complaints!This company REFUSES to follow the ***** File complaint with the ********** Attorney General. Hopefully they will be fined.