Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,032 Customer Reviews
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Review fromLucia T
Date: 11/29/2022
Technician fix the problem in a timely manner. Knowledgeable and profesional attitude. On time.
Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromFreda B
Date: 11/29/2022
Once again, Alert 360 has responded to our security needs in a timely and professional manner. Definitely one of the great American companies! Our Technician Anthony was personable, knowledgeable and got the job done expeditiously. The Tech Jason over the phone was also very helpful in solving the motion detector problems we were experiencing. Top quality employees providing top quality service. Thank you very much!Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy both Anthony & Jason provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKatherine W
Date: 11/28/2022
Eric is the Best tech i've ever had , he's kind , he explains everything , he's dependable!!Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *********. Customer service is incredibly important to us, and I'm happy Eric provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromlloyd a.
Date: 11/23/2022
Great techs who came out to fix my system. On time and fixed all my problems. YouAlert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKenneth H
Date: 11/23/2022
Tech arrived on time and revied current system to be upgraded. He brought all the Equipment needed and installed quickly. Completed total system check and provided Training on how to operate from control panel as well from my iphone. He left me with An operations manual as backup to his training. I am very pleased with the product.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRonald H
Date: 11/23/2022
The technician arrived when stated and described what he intended to do to correct the alarm problem. He was finished in 25 minutes and explained what he had done to correct the problem and tested the system.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJames R
Date: 11/22/2022
Technician was timely, professional and very respectful. Thank you for your integrityAlert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromEdna N
Date: 11/22/2022
The service technician we had today was excellent. He was extremely helpful and respectful.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromDouglas F
Date: 11/22/2022
Jerry was the technician and went above and beyond our expectations. Solved 2 problemsAlert 360 Home Security
Date: 11/27/2022
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy Jerry provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRobert B
Date: 11/22/2022
Always have had good experiences with this company. The customer service representative is always polite and helpful. The service technicians are clean, courteous, and knowledgeable. I have accidentally tripped my alarm 4 or 5 times and they have never failed to respond and usually in under 15 seconds. I feel secure with this company.Alert 360 Home Security
Date: 11/27/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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