Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,032 Customer Reviews
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Review fromFred S
Date: 12/19/2022
Greg did an excellent job fixing our doorbell camera issue. He has been here 3-4 times in the past and does excellent work. I totally trust his work.
Alert 360 Home Security
Date: 01/01/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromPauline C
Date: 12/16/2022
We appreciate the help from tech, Jesus, and his patience in solving our doorbell camera issue. He was friendly and professional. We have have had past experience with Alert 360 and it's always been positive.Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Jesus provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRN
Date: 12/16/2022
Jeff may be the best service person we have ever encountered. He worked efficiently, went the extra mile to solve all our issues, and even cleaned up with his own vacuum. We would give Jeff a 10 out of 5!Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy Jeff provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromS N
Date: 12/15/2022
These guys handle business the way they do in big cities but they have a heart of care and service the way I've seen in small towns! I'm grateful for this team and corporation!Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromHank H
Date: 12/15/2022
Our installer, Dillon, was outstanding!! Great customer service!! He help us get the speed we needed.Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Dillon provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJohn G
Date: 12/14/2022
I'm very impressed with the quality and the technical ability of your staff.Alert 360 Home Security
Date: 12/19/2022
Thank you for your review, ****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromDana M
Date: 12/14/2022
I have been with Guardian/ alert 360 for 5 years now and must say it has been one of the most comforting aspects of getting into a new home. From the sales staff to the technicians ( Joel ) I have had nothing but Top Notch service. The Operators that I have spoken with when the alarm has gone off have always been kind and courteous, even with the occasional accidental silent alarm and the police showing up. Thanks Tulsa PD I wish every company I had to deal with was of this quality.Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, ***** Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview from[email protected]
Date: 12/10/2022
The technician was polite, very professional, cordial and very thorough and explaining everything he was doing, it was awesome that someone explained the whole process! Also very responsible by contacting us by telephone call and text message, great experience. No complaints
********
Houston *****Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJanie L
Date: 12/10/2022
Great customer service. Tech was very thorough and made sure the system was working before leaving. He took the time to call for additional IT help when there was an issue with getting the app to work.Alert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromThomas M
Date: 12/09/2022
Very thorough installation tech was great and friendly instructions were gone over in detailAlert 360 Home Security
Date: 12/19/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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