Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,034 Customer Reviews
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Review fromEvelyn M
Date: 11/04/2022
My technician Josue communicated with us and showed up when he said he would. Provided great service in timely manner. Very informative, and very polite!
Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Josue provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromByron M
Date: 11/03/2022
Did a good job very professional and very polite thanks for being very helpfulAlert 360 Home Security
Date: 11/07/2022
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromDotti L
Date: 11/03/2022
After a Hurricane IAN, I had cameras go out on my security system. Ryan came out on time. He came inside and looked at my security DVR and system. Replaced a camera and power supply. He then help me out with settings To adjust different aspects of the picture on the TV. Reliable, prompt and patient to answer all your questions.Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Ryan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromLuke V
Date: 11/02/2022
Great customer service and great pricing. I have used for 3 years so far.Alert 360 Home Security
Date: 11/07/2022
Thank you for your review, ****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromMary M
Date: 11/02/2022
Joel was prompt, professional, and helpful. He efficiently updated the system and answered all my questions with sincerity.Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJose M
Date: 11/02/2022
Great service! From customer service to technicians. Everyone is committed to give a great service.Alert 360 Home Security
Date: 11/07/2022
Thank you for your review, ****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromPaul G
Date: 11/01/2022
Joel from Alert360 did a very thorough job of getting our system fixed and running. He also double checked most of the original system. He was also articulate and patient at explaining what he was doing. Thanks.Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromThomas F
Date: 10/31/2022
We had our Alert 360 system checked by their Service Tech Joe. Joe replaced our keypad after years of usage and then checked the smoke alarms and thoroughly checked the entire system. Answered all questions asked about our system - very knowledgeable and nice.Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience,******. Customer service is incredibly important to us, and I'm happy Joe provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMason M
Date: 10/31/2022
Very knowledgeable and addressed the problem very quickly. Very nice and respectful.Alert 360 Home Security
Date: 11/07/2022
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromWarren H
Date: 10/25/2022
Alert360 satisfied a concern I had by replacing my old system. My technicians were John and Mike. They were on time and did an excellent job of of reviewing the job and prioritizing the work to be done. They were thorough, professional and courteous! They did an exceptional job installing my system. They also did a very good job of cleaning up the job site. I am very appreciative of the job they done! I'd also like to thank their manager (Mark) for resolving my concern. I appreciate the support he provided! Thanks to the entire team! I highly recommend the services of Alert360 to anyone that's in need of an excellent detection or surveillance system!Alert 360 Home Security
Date: 11/07/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy John & MIke provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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