Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,033 Customer Reviews
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Review fromEd G
Date: 11/10/2022
Brian, our technician arrived well within the arrival window and introduced himself to both my wife and me. He promptly isolated the problem with our security system and took care of it. It is refreshing to find someone both personable and technically competent.
Alert 360 Home Security
Date: 11/21/2022
Thank you for sharing your experience, **. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromYasmeen D
Date: 11/09/2022
The technician was prompt and very thorough. Umberto fixed the issue with the system and explained various functions of the system to me. Highly recommend him and the company Alert 360.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy Umberto provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromCharlotte H
Date: 11/09/2022
Great Service !! Technician was very nice and friendly. Also was very quick in getting the job done.The man that I talked to on the phone was very helpful and nice also.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, *********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromDan B
Date: 11/08/2022
JR identified our older control panel and indicated a battery would need to ordered or the panel replaced. Batteries in all the other units were replaced and we will wait hear back.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy JR provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromNancy D
Date: 11/08/2022
Long story, short, I had a faulty smoke detector with my alarm system. Technician was able to respond same day with a new unit. Technician couldn't have been more polite, professional and was on time! He took the time to check the entire system so there weren't any other problems! Highly recommend Alert 360!Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRonald C
Date: 11/08/2022
All 4 technicians who came to our home were very courteous, informative, executed their work very fast and efficiently. Also the techs did a great job and were very neat , tidy and organized. I highly recommend services of this company, to new potential customers who looking to have a great experience with their home security needs.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your technicians have all provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromHoang P
Date: 11/08/2022
Gene was very polite and happy to talk to. Gene was very knowledgeable and quickly resolved the issue.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy Gene provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromSylvia S
Date: 11/08/2022
Absolutely great Service. Technician texted in advance was on time and very polite. I am extremely happy with Alarm 360.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ******* Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRandal M
Date: 11/07/2022
Technician called ahead, was on time, and did the work quickly and efficiently.Alert 360 Home Security
Date: 11/14/2022
Thank you for sharing your experience, ******* Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromAustin F
Date: 11/04/2022
All personnel I have worked with on my alarm system have been professional and very knowledgeable. I am completely satisfied with my alarm system, the support and tech teams. I would highly recommend alert 360, this is an outstanding company.Alert 360 Home Security
Date: 11/07/2022
Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
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