Reviews
This profile includes reviews for Window World's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 130 Customer Reviews
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Review fromEmanuel B
Date: 08/03/2023
Start to finish just a great job overall , over 16k worth of windows installed and a sliding door. Really impressed with the finished trim work around the windows
Window World
Date: 08/04/2023
Thank you so much for sharing you positive Window World experience. We appreciate your business and your comments so much!Review fromMichael N
Date: 07/27/2023
My wife and I sat down with a few other window salesman before my mother recommended Window World. My mother had her windows done by Window World so we decided to sit down with Mr. ****** the salesman for Window World and he was very knowledgeable and very easy to talk to And he didnt try to over sell us. For the window price we ended up getting a sliding glass door because Window World price was very reasonable. I would recommend Window World and I have recommended Window World.Window World
Date: 07/31/2023
Thank you for sharing your Window World experience. We know we met our goal when we hear words like "knowledgeable", "didn't try to oversell" and "reasonable". We look forward to serving you in the future as well as those you recommend.Review fromJoe L
Date: 07/27/2023
Great Service! Everyone was wonderful to work with! Would recommend!Review fromCheryl C
Date: 07/26/2023
Window World ********** was fantastic! Our experience from requesting a quote through the installation was smooth as silk. Our salesman was knowledgeable and explained the window construction and step by step the process. We were informed with updates on the progress of our windows. The Manager worked with us closely on the installation date. And the installation crew! They were wonderful! Prompt, worked nonstop, conscientious and cleaned up everything. Not ********* of any construction materials. I will only use them for any future windows and doors. Highly-qualified and Highly-rated!Review fromKathy L
Date: 06/28/2023
Timely, efficient,and excellent clean up! We were also pleased with the price....we had compared 4companies altogether, and Window World seemed to check off the most important aspects that we were looking for. Plus, the price was very fair for what we needed....16 windows replaced!Window World
Date: 06/29/2023
Thank you so much for your business and for sharing your experience! We hope you enjoy your new windows for many years to come.Window World
Date: 06/29/2023
Thank you so much for your business and for sharing your experience! We hope you enjoy your new windows for many years to come.Review fromAnnette M
Date: 06/26/2023
Second time using them and all went great. From the start, throughout the process to installation ******* was so helpful during the whole process. Our installer was fabulous. Took out old windows from a **** garage and installed new ones. Cleanup was spotless.Great experience overallReview fromDarrell F. T
Date: 06/02/2023
After Hurricane Ida I had Window World give me an estimate for 7 new windows and signed a contract with them on 10/23/21. I had to wait several months for the windows to be made. On 12/13/21 the installers showed up to install the new windows. I noticed that the 2 front bedroom windows were not wide enough and tried to stop the installers from installing the windows. Unfortunately the installers could speak very little English and didn’t have a supervisor or someone who could speak English with them. So they removed my old windows and installed the new ones anyway. I was not pleased with the way the windows fit and tried to get the situation resolved. I contacted the Corporate Office about the problem and talked to 5 or more people about the situation over 20 something times. Finally someone came to my home to look at the windows and told me that there wasn’t anything they could do, only because it would have cost them money to remove the windows they installed and have the right ones fabricated and re-installed. In my opinion that is a poor way to do business.Review fromTwanna S
Date: 05/26/2023
Was not please at all with the work they did, I had to call them so many times about the job. As of now still haven’t got the issue resolved. The work on my sunroom looks like a DIY. They do not even deserve know star not even a one star. Please do not use them for nothing!Review fromAnnie M
Date: 05/25/2023
I have been waiting for almost a year to have two picture windows replaced from a scratch. Once I finally received the replacements the windows were tinted a blue green color, very different from my original order and the other two front picture windows. I contacted WW several times and they sent 2 people out in disbelief that this was true. I sent pictures and everything. So, they came back out to replace to two tinted windows but they changed out my original two clear windows and now I have what they wanted me to have. This is not what I paid for. They are not contacting me to resolve this. I paid thousands of dollars to have my entire house done by them and they are not accommodating me to give me what I paid for. I sent this message April 12, 2023 at 5:20pm, to them below. No one answered. No one has called. No one cares, but they got all my money and this how they treat their customers."Hello Adiah, I'm not happy with this I have the blue tinted windows. This is not what I wanted. So I paid for clear n got nothing what I ordered. How can I be accommodated? How can you make me happy from this situation? I have waited for years n this is the result. Not fair, I paid for windows then "HAVE" to settle for this. Please let me know what can you do to assist me?"Review fromJaclyn C
Date: 05/24/2023
We love our new window! We needed an octagon shaped window replaced and it was hard to find, but Window World was able to replace it. The installer did a great job. He was quick and explained everything to **. Looks great!
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