Window Installation
Universal Windows Direct of Southwest OhioHeadquarters
Reviews
This profile includes reviews for Universal Windows Direct of Southwest Ohio's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 51 Customer Reviews
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Review fromsherry a
Date: 03/06/2025
Daniel very knowledgeable. Took time & answered all my questions. I will definitely recommend him to my friends & family.
Universal Windows Direct of Southwest Ohio
Date: 03/11/2025
Thank you for the 5 star review ******!Review fromSandy J
Date: 02/27/2025
WOW! Rob W*** and Daniel W***** came to our home and layed out a great plan to replace our roof and windows with the best quality of materials. We talked to others but the quality wasn’t the same. These guys are very professional and yet so easy to talk to. They showed us everything that goes into a roof replacement and we were amazed. True quality. They were also able to replace our windows in the same time frame. What a blessing. Call these guys, you’ll be glad you did!Universal Windows Direct of Southwest Ohio
Date: 03/11/2025
Thank you for the 5-star review *****!Review fromTom G
Date: 02/19/2025
We purchased four windows and a large sliding door a while back. The installers did a fantastic job and went above and beyond the call of duty on the install. We are very pleased with the service and professionalism that we received.Universal Windows Direct of Southwest Ohio
Date: 03/11/2025
Thank you so much for the 5-star review!Review fromBrenda Marie F
Date: 02/14/2025
Excellent response time for a quote/proposal. Professional and Knowledgeable of their products ...we look forward to doing business with them!Universal Windows Direct of Southwest Ohio
Date: 02/17/2025
Thank you for the 5-star review ******!Review fromcarolyn j
Date: 02/12/2025
not happy with the service nor their shady financing that they offer. our kitchen window was not thoroughly caulked and the work crew never even mentioned that they did not finish it and the bedroom window the weather stripping was manufactured a little wonky to where it will catch when you open the window. we decided to use their financing just out of convivence only to find out that salal credit union put a lien on our house and then requested that we pay 98.00 for some form that we did not even request from the ohio *** statement request. if the salesman would have stated that using their finance company that there would be a lien put on our home i would have said no we will go to our bank and get a personal loan or a secured loan on our own and once we get that we would move forward but this was not stated in any type of verbiage to let us know this would be a good possibility that it would happen until after the window were installed and then we get letters in the mail that they have put a lien on our home. we emailed the company after we got the lien on the house with all of these problems and no response was given. i even posted on the face book page about the shady financing that they offer and no response either. so the only thing i can say is make sure you watch the workers and look at the windows closely and DO NOT USE THEIR FINANCING!!! we will be going to to our bank to refi our house and add in the window loan (which we did not want to do but are now forced to do) to pay off their financing through the shady credit union that they use to get rid of the lien that is now on our house.Review fromMichelle D
Date: 02/10/2025
They put my windows in and just finished my doors and very happy with the work and the doors and windows. I would highly recommendUniversal Windows Direct of Southwest Ohio
Date: 02/11/2025
Thank you for the 5-star review ******!Review fromSandra T
Date: 02/09/2025
I started by getting referrals, and choose a couple of window replacement companies, to come out and do their presentation, along with having them give me pricing. Once I decided to go with Universal Windows Direct, it has been a very smooth, trouble, free replacement process. Rob W***, the person I signed the contract with, was able to match a competitors price, because they were not the cheapest. Rob also gave me his cell number. Each time I called with questions, he answered my questions and reassured me. I have had my new Universal Windows Direct windows installed for about 1-1/2 weeks, so far I love the look and haven’t had any issues. I would definitely recommend Universal Windows Direct.Universal Windows Direct of Southwest Ohio
Date: 02/11/2025
Thank you for the 5-star review ******Review fromBryan B
Date: 01/25/2025
We appreciated the time Daniel spent with us, showing the different siding options, a digital model of our home with the new siding and explaining to whole process of installing siding. We look forward to working with him in the future.Universal Windows Direct of Southwest Ohio
Date: 01/26/2025
Thank you for the 5-star review *****!Review fromAndrew S
Date: 01/16/2025
Had a great sit down with Daniel to talk about their windows. Great looking products!Universal Windows Direct of Southwest Ohio
Date: 01/26/2025
Thank you for the 5-star review ******Review fromSJ C
Date: 01/16/2025
The estimators were prompt, thorough, and worked to find a solution that would work for us.Universal Windows Direct of Southwest Ohio
Date: 01/19/2025
Thank you for the 5-star review **!
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