Reviews

This profile includes reviews for Windows Direct USA of Cincinnati's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Windows Direct USA of Cincinnati has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Windows Direct USA of Cincinnati

  11258 Cornell Park Dr Ste 612 Montgomery, OH 45242

  
• 

  Windows Direct USA of Cincinnati

  11260 Cornell Park Dr Ste 709 Blue Ash, OH 45242-1834

  

Review Details

• Review fromKristi N

  Date: 11/01/2024

  wonderful customer service. very happy with our new windows. everyone involved was helpful and friendly. definitely recommend.
  

  Windows Direct USA of Cincinnati

  Date: 11/02/2024

  Thank you so much for the feedback

• Review fromKeegan S

  Date: 10/31/2024

  Enjoyed the experience start to finish. Thanks for the beautiful new windows
  

  Windows Direct USA of Cincinnati

  Date: 11/01/2024

  Thank you so much for the feedback

• Review fromLinette C

  Date: 10/31/2024

  They are a super great company to work with. My window upgrade was exactly what my home needed.

• Review fromGreg B

  Date: 10/15/2024

  We finally decided to replace our 20-year old, original builder's grade windows in July 2024. We met with the "Big 3" window companies in the Cincinnati area for estimates and chose Windows Direct USA for the job. Salesman Brian M******* presentation convinced us that we didn't need to go with the biggest name we knew for outstanding, guaranteed quality windows. We signed our contract on July 30, 2024. We were contacted on September 18, 2024 and advised that all 23 windows in our order were ready for installation. This was a pleasant surprise since we were told the windows could take between 8 and 10 weeks to manufacture. The installation was done on October 9 and 10, 2024. The team of installers (Marty, Tony, and Steven) were great. They were prompt, professional, efficient, and some of the most courteous workers we have ever had in our home. They protected our floors and helped move a very large deck gazebo out of their way. They didn't even break for lunch either day. To say we're happy with our new windows is an understatement. Every window is beautiful and has a screen that actually fits fully within the window. This is a vast improvement over our builder's grade windows. As we were rehanging the blinds and curtains in the full sun, no heat was passing through the windows. That's another huge improvement for us. We highly recommend Windows Direct USA.

• Review fromWilliam S

  Date: 10/14/2024

  I had every window in my house replaced by Windows Direct. Had an issue with the window in our lower level. Service REP came out and figured the issue out. Said they would need to order parts. Never received a call back to make the repair. We had to call and get the repair done. Another window upstairs had a problem. Repair guy came out and stated that he would need to order parts. Said they most likely had the parts to make the repair. Never received a call back. 2 weeks later we called and was told that the parts were in and they would schedule the repair. 2 times we had to call them back for the follow on repair. Twice we were told they did not have any reference to the follow on repair.

• Review fromWanda H

  Date: 10/11/2024

  I love my windows ?? and doors from Windows Direct my experience with everyone who had a part of handling my process was great from ***** who came out to show me the windows to Fallon who kept in touch with me to my installer ***** and ***** just wanted them to know that I appreciate you all

• Review fromMark J

  Date: 10/07/2024

  This last weekend I had all new windows installed in my house. The three installer were Tony , Marty and Steven. These guys were very fast and professional. I would recommend this company to anyone looking for windows, thanks windows direct
  

  Windows Direct USA of Cincinnati

  Date: 10/08/2024

  Thank you so much for your feedback and the opportunity

• Review fromLarry S

  Date: 08/24/2024

  Just this week I had replacement windows installed by Windows Direct, and I’m pleased with the results! From start to finish, the experience was great. First off, the price was incredibly competitive. I looked at other replacement window companies and found that Windows Direct offered the best value for the quality of windows they provide. Representative Brian Munafo applied multiple discounts that were available to bring the cost down to an affordable level. The installation process was another high point. The team completed the job in just one day, which was impressive. The 3-man team was punctual, efficient, and cleaned up the work area on completion. Most importantly, the energy efficiency of these new windows has exceeded my expectations. As the outside temperatures are nearing 90 and above, inside temperatures remain low and greatly reduce the load on our HVAC system. Overall, I highly recommend Windows Direct for anyone considering window replacement. Their competitive pricing, efficient installation, and superior energy efficiency make them an excellent choice.
  

  Windows Direct USA of Cincinnati

  Date: 08/26/2024

  Thank you so much for the great feedback. Very happy to hear. Let us know if we can ever help again

• Review fromDa H

  Date: 07/16/2024

  Great people and great company did a fast and wonderful job everyone was very polite.

• Review fromjeffrey g

  Date: 07/14/2024

  On time and very professional.Install and cleanup was very good.
  

  Windows Direct USA of Cincinnati

  Date: 07/15/2024

  Thank you so much for your feedback