Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Data Recovery

Secure Data Recovery Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Recovery.

Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Secure Data Recovery Services has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.94/5 stars

    Average of 1,073 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMario C

      Date: 08/15/2024

      When my hard drive stopped working before I was able to back up a good amount of video content I had recently captured, I panicked. However, *************************** and the team at Secure Data Recovery were very patient, helpful and communicative through the process of recovering all of it. I was able to drop off the drive at B&H in *********, and they shipped it back to my home. Highly recommended.
    • Review fromMykel C

      Date: 08/15/2024

      They were quick with their response times and informative. Would recommend.
    • Review fromAlexis R

      Date: 08/13/2024

      I am truly grateful for finding this company. I had a complicated situation with an urgent need for a quick turnaround time. **** was incredibly understanding and friendly regarding my scenario. I felt like he went above and beyond. I had called quite a few other companies regarding my situation and no other company came even close to comparing to Secure Data Recovery. Thank you endlessly for all the help!
    • Review fromMS L

      Date: 08/13/2024

      Great Job. They worked with me to make it happen.
    • Review fromAhmed T

      Date: 08/13/2024

      My external hard drive showed an error while ejecting from the computer. We couldn't access data on the drive important for work and personal life spanning over a decade. The secure data team was efficient in picking up my media (same day!) diagnosing the problem, and fixing it, while providing me updates every step of the way. The found competitive pricing for my solution. Overall it was a very easy and efficient process. Highly recommend.
    • Review fromLou M

      Date: 08/13/2024

      Very friendly and helpful service. They were able to recover 95% of the data from my 11 year old iMac at a fair price and in a reasonable timeline. Highly recommend!
    • Review fromEric L

      Date: 08/13/2024

      Truly ************************* to interact with!My name is ********** My Hard Disc suddenly started crashing and I could no longer access the data no matter what repair utility I had tried. I then researched Secure Data Recovery Company. I then called them whereby I had then communicated to ***************************. Just as ****** job titled states: Dedicated Account Representative, he truly is very professional and dedicated. He assured me, I have nothing to lose and all to possibly gain since currently the drive was not working and having the company analyze it. Once the drive was analyzed he then contacted me of the finding and shared that so much of the drive could be saved, only a few bad sectors. He then discussed the cost to recover the data, payment plan with no interest charge if I was interested in and that it would be ok to use a blank drive, I supplied to copy the good data recovered from the bad drive and restored to the new drive. He even shared that he waves the shipping costs in returning the drive back. ***** was just not someone who answered the initial call, he assured me that he would be the same person to communicate through the entire service process. He truly kept to his word on that. There was no confusion since I was dealing with the same person throughout the entire process till its conclusion. Both ***** & the entire Secure Data Recovery Company went beyond their call of duty and saw that I received all equipment back as well as the data saved was the most important that they achieved. Getting back my needed personal data was priceless and greatly appreciated. I would truly recommend Secure Data Recovery Company and having ***** be ones Dedicated Account Representative. ***** is truly DEDICATED!! I myself can now share back that I too am a satisfied customer with both ********************** Data ********************** Company and their Dedicated Account Representative - ***************************. Thank you
    • Review fromMarisa L

      Date: 08/13/2024

      **** and the Secure Data Recovery team were amazing! My hard drive was in bad shape and they were able to recover about 95% of the documents in there, with a super fast turnaround. Great company, will be a returning customer if the service is needed in the future!
    • Review fromBogdan B

      Date: 08/13/2024

      Excellent communication and service. I highly recommend Secure Data Recovery.
    • Review fromKaitlin L

      Date: 08/13/2024

      During an update of my computer, my hard drive got completely wiped. This was with the help of the people at the store I bought it at and all they could say was "huh, that shouldn't have happened". Through searching I was able to find SDRS and could not be happier. I had 15 years worth of memories, music and important documents on my computer that were completely gone in an instant. I worked with ***** and his team and they were so helpful throughout the process. Initially, they thought they would not be able to retrieve a lot of my data, at that point I was happy to just get somethings back. Upon completion of the work they retrieved almost everything. I am so thankful businesses like this exist because with technology, anything can happen.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.