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Business Profile

Financing

The LGM Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financing.

Reviews

This profile includes reviews for The LGM Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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The LGM Company has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 13 Customer Reviews

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    Review Details

    • Wanda Y

      Date: 12/28/2022

      I traded my car in to another company and they still trying to take out the money. I have called them several times to tell them the reps are very rude and when I ask to speak to an sup they give me the run around and kept asking me when I going to make a payment, They have trying to take the money out of my account for the last 11 days now. They will be getting a paid off they just have to wait, Do not do business with them again I only had 3 more payment left and they are not getting another dime out of me, If I could give me a zero start I would again do not do business with.

    • Devon O.

      Date: 11/28/2022

      I cannot get away from LGM fast enough. Everything started fine when I first financed my car through them in 2020. Towards the end of 2021 there had been some minor issues with the online portal, but those were generally rectified soon.
      Now, in 2022, I am consistently facing problems paying my bill. The online portal is rarely working and customer service provides no help or explanation about why it's down and when it'll be back up. When I first started paying over the phone it wasn't an issue because my bank account has been tied to my LGM account since I got the vehicle.
      Now any time I try to pay over the phone they're asking for card and banking information, which I'm not giving to them. They offer no other solutions.
      I'm currently in the process of refinancing now that I've gotten a chance to build my credit. I wish I had never dealt with LGM. I ignored the reviews left back in 2019 and 2020 before I got my car, and now I'm paying for it. Don't make the same mistake.

    • jovanie w.

      Date: 10/14/2022

      Zero stars! I have never experienced this type of unprofessionalism with a company before. The representatives are rude, they do not listen, and give you the run around when you have a complaint or issue. I have had representatives hang up on me and curse. They have taken money from my bank account without permission on two different occasions. When asked to speak to a supervisor or manager I have to continuously ask before I am transferred; however, I do not feel that anyone is held accountable for their actions. I am considering refinancing my loan is for 5 years and I can't see myself doing business with them. Please beware.

    The LGM Company is NOT a BBB Accredited Business.

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