Reviews

This profile includes reviews for The LGM Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

The LGM Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  The LGM Company

  5755 Granger Rd Ste 777 Independence, OH 44131-1459

• 

  KGK Enterprises

  1875 Brittain Rd Akron, OH 44310

• 

  BlueFin Auto Finance

  117 Triad Center W O Fallon, MO 63366

Review Details

• Review fromJasmin O

  Date: 04/17/2025

  This company is a crappy company never in my life have I felt like I was getting harassed all these people sound like there foreign and you can’t understand them. I took my insurance off my car cause it’s park none working condition they blew up phone after explaining to the person. Then I added insurance it wasnt enough. They will call you 20 times in a day. Then they don’t give you a chance to pay your vehicle the day it’s due before they start blowing up your phone. I have two other loan from another company’s and I don’t get harassed as much as they harassed me. For the longest I was paying that stupid 5 dollars fee because they kept telling me I had to send them a paper with all my information and I refused so they wouldn’t do automatic withdrawal but then all of sudden boom they took out a payment without my permission. With all these complaints someone upper need to see what’s going on.

• Review fromAnon A

  Date: 04/04/2025

  HORRIBLE COMPANY, do not use. Threatening, unprofessional, call you from 10 numbers all your references on the DAY your car note is literally due threatening you.

• Review fromBryan R

  Date: 12/03/2024

  ZERO STARS! Worst company in existence to “do business” with. They are rude, demanding, unprofessional, and have zero understanding of consumer rights. They call you the morning that your payment is due saying it’s past due. I was behind on my payments and brought it current after it was in their “legal/repo” status and they demanded 3 new references, a new pay stub, and proof of address without providing a valid and legal reason why. These weee all provided when I signed the loan and feels extremely sketchy since this company has a history. DO NOT USE THIS COMPANY TO FINANCE YOUR VEHICLE. Even as a last resort. You’ll regret it. I’ll probably have to sue them.

• Review fromC. F

  Date: 11/14/2024

  DO NOT USE THIS COMPANY. I WENT TO THE DEALERSHIP TO USE A REPUTABLE BANK THEY CLAIMED LGM HAD A BETTER APR SO I SAID WHY NOT, WHO DOESN’T WANT TO SAVE A FEW FUNDS. ITS NOT WORTH THE HEADACHE OF THEIR WORKERS; WHO NEED TO BE EDUCATED ON CONSUMER RIGHTS AND LAWS. THEY CALLED, TEXT, AND EMAILED ME ON THE DAY MY CAR NOTE WAS DUE, NOT PAST DUE. I HAVE REQUESTED STATEMENTS AND HAVE YET TO GET THEM VIA EMAIL OR MAIL. THATS MY RIGHT AS A CONSUMER. I HAVE TURNED THEM INTO THE OHIO ATTORNEY GENERAL. PLEASE BE WARNED!!!

• Review fromJose A

  Date: 08/01/2024

  I have been paying on my car for 2 yrs directly out of bank account never late never missing a payment. They did not take the pymnt for the scheduled month I did not catch it as to why I set up direct pymnt the following mnth they hit my account for two car payments so I call and dispute I told my bank and they gave me a credit. Lol will get back that issue. As i was stating i dispute it the charge then a get threatening msg i contacted the rep as the message states tried to understand the gentleman but his indian accent was to difficult to understand so I requested his supervisor said I dont need to I explain to this person that I work in a bank as a armed officer and I've ask if it is common for bank not to transfer calls to supervisors when requested finally get a woman better with English I explain what happened and she stated rude and difficult till I told her to come and pick up the ***** car With the woman telling me that she this and that the she did the DOD paddle LGM is bot in the repo business anyway the thing was that this lady made me do all kinds of things with understand that when I did everything she would be able to the two payments at the end of my contract I did everything we agreed on came in and made my payment for that mnth full payment I called spoke to her about payment she said thank you and that she had also gotten my two payment move to the of the contract as we had discussed. I got my bank letter informed me that they are taking the money back that they gave me as a temporary credit and everything from that point on my life , rent, acc, my finances are all upside down I will be looking for a lawyer that has heart to take this case .

• Review fromLou S

  Date: 07/23/2024

  Terrible company won't even give me statements. They should be investigated asap

• Review fromCharissa B

  Date: 05/14/2024

  Terrible customer service company has auto pay set up but insist on calling to make payment by phone that charges an extra $5 free which adds up when again automatic payments are on account and cannot remove or reimburse fees

• Review fromJennifer S

  Date: 05/08/2024

  This worst company ever to do business with. I don’t know how this company got an A-!!! If I knew how this company was I would have went elsewhere! They make up their own rules and will constantly call you until you pickup. They are rude and very unprofessional. God forbid if you have a financial issue going on to where you can’t pay your car note on time that will request all of your bank information your bank, routing number your bank account number all that stuff to take a look at your account to see if you’re telling the truth to me, this is of my privacy and should not be allowed. The fact they keep asking for my bank information it’s crazy. I have asked several times to not call me between certain hours because I am at work and guess what they do. They call me between those hours nonstop to the point where I have to turn my phone off because they will not stop calling me not only will they not stop calling they will call me three times less than a minute. This is considered harassment and I keep telling them stop harassing me the more you call, the longer you gonna have to wait for my payment there is no understanding with this company. There’s nothing this company. This company is a piece of shit! No values here no morals here nothing just straight, cutthroat rude, and uncaring people working here by law. I have 30 days to make a payment before my payment is considered late and can be reported to the credit bureau. This company will charge me a fee if I’m two weeks late, this is unheard of this is not my first payment or anything. I cannot wait to refinance to get the **** away from this company and I mean every word I’m saying I do not care about this company at all the people here that work for this company are like no other. I will and I am going to start searching for another coming to refinance with because this company here is not it and should not be running or to serve anyone.

• Review fromLakeya S

  Date: 12/13/2023

  Where do I start with this company. Run away please don’t do business with them they are the worse!! They are very rude and unprofessional. My car note is $500 every month. I pay $250 every two weeks totaling the amount of $500 per month. Back in August 2023 I got paid three times that month. And they tried to take an extra payment from me for $200. So, that I would pay a total amount of $700 for August. I told them my car payment was paid in full for the month of August. For the last four months this company was been harassing me calling my family and friends. Sending multiple emails and text messages throughout the day making threats. Coming to my house demanding payments. They keep adding on late fees from August when they said I didn’t make a payment. But I did they just wanted an extra payment. This company needs to be shut down they are so unprofessional. I never missed one payment since I been with them. I’m not understanding why do I have to pay my car note three times in one month if it’s already paid in full for that month.

• Review fromShawnee W

  Date: 10/26/2023

  DO NOT I Repeat Do Not Do ANY business with these fraudulent loan sharks they are very very rude very very bad communication skills they will give you the runaround don't nobody ever know anything they are trying to get money by all means necessary they will lie to you in order to get any piece of money from you I had a vehicle that got repo from from now I got it out the repo and we took it to the service center they never called me to tell me the car was going to be moved they tried to overpriced cuz it was their service center they tried to overprice the fixing of vehicle the car wasn't even worth that money of what the service center was trying to say it needed to be fixed so after they couldn't get the money that way they repoed the vehicle and held my vehicle so that I could not come and get it and then ask me to pay for the repo a second time I do not know what condition the vehicle is in because they first told me the engine was gone then they told me that the car is drivable and would not relinquish my car after the fact of me paying the repo fee and all the car was supposed to be getting was fixed but they couldn't fix it because they wanted to charge a very very outrageous price to fix it they harass you very badly calling you 456 times in a day leaving message after message some of my rude when they call you and leave a message they will shut your car down if you have the automatic kill switch if you're just maybe a cent or more that you may have to pay they will shut your car down for a cent you can't pay online because that sometimes doesn't take your payment so they get you to call in and then have a $5 convenience fee every time you're paying your car note on top of what you owe I'm telling you don't do business with these people they are long shirts and they need a class action suit taking on there establishment

  The LGM Company

  Date: 10/31/2023

  Hello, LGM Auto Finance appreciates the Better Business Bureau’s communication in helping us resolve any customer service issues. We regard customer service as the focal point of our business and are committed to maintaining exemplary support and service for our customers. This customer’s vehicle was repossessed due to defaulting on their contractual payments. Per the Right to Cure required by Ohio law, the amount to cure the default was $1,064.55. We received a payment of $275.31 on October 9, 2023 and another payment of $50.00 on October 24, 2023. That is not the full and due Right to Cure amount which the customer was informed of when we sent the Right to Cure Letter via Certified Mail. If the customer requires any more information we’d request they reach out so that we can explain the circumstances here more clearly. At this time, we believe all customer concerns have been addressed. Should the customer have any additional questions or concerns, please contact our Customer Service department at *************  Best Regards, Terry M Director of Collections