Reviews

This profile includes reviews for SalvageData Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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SalvageData Recovery Services has 72 locations, listed below.

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  SalvageData Recovery Services

  43 Alpha Park Ste A Highland Heights, OH 44143-2202

  
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  SalvageData Recovery Services

  4758 Ridge Rd # 404 Brooklyn, OH 44144-3327

  
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  SalvageData Recovery Inc.

  526 W 26th St Rm 9G New York, NY 10001

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  SalvageData Recovery Inc.

  1825 Forest Ave Staten Island, NY 10303

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  Salvage Data Recovery, LLC

  111 Thomas St NW Washington, DC 20001

Review Details

• Review fromMelissa M

  Date: 10/21/2022

  Had a damaged usb. I overused it and it started overheating and could not be recognized. Lots of data on that drive and attempts to recover, on my part, we’re unsuccessful. Contacted Salvage and was connected with Hugh. Was a very easy process and am currently downloading the recovered files. I would recommend them to others.

• Review fromJosh C

  Date: 10/10/2022

  Was quoted nearly $1500 to recover my drive but was told it could be recovered and would be done in 2 weeks. 5 weeks later when I ask for an update they tell me 2 more weeks. Nearly 2 months after I gave the go ahead they tell me that they cannot recover it due to damage to the platter. Considering they had a chance to look at it and told me it could be recovered I suspect that they damaged it while trying to recover it and don't want to own up to it. Now they want to charge me to return the drive to me and the amount they are charging is 3x the actual cost of shipping.
  

  SalvageData Recovery Services

  Date: 11/11/2022

  Data recovery is a complicated process and even thou we are confident in our level of skill, sometimes issues arise during the recovery process that cannot be foreseen or accounted for. It is easy to blame and accuse the company who is spending countless hours and resources in an attempt to recover the files you need, but we do not collect your payment, unless we are successful and there is little point for us to delay the recovery process as it is simply counter-productive. As for return shipping - we offer an option to provide your own label and the fee charged for shipping is fair and industry standard.

• Review fromDavid Z

  Date: 10/04/2022

  Micah was great. Answered all my questions timely and quickly. Very happy with the outcome.

• Review fromGeoffrey E

  Date: 10/04/2022

  My case Manager Wesley B**** was helpful from start to finish. If it was through phone or email he always responded promptly.

• Review fromJohn S

  Date: 09/22/2022

  My flip phone was deactivated after buying a new smartphone and I forgot to download all my pictures taken over ten years. I tried a couple of places but they couldn't recover the images and thought it was hopeless until trying SalvageData. Dustin was my case manager and he walked me through the process and assured me that it could be done. Well, all images were recovered and I'm very grateful for such a service. Thank you, Dustin and the SalvageData team, awesome job!!

• Review fromMichael L

  Date: 09/13/2022

  Disappointed for $1k. I was told my platters were unscratched and recovery was possible. Well, that was only partly true. The first time they sent me a tiny fraction of the files on my drive. I rejected the recovery and they sent me more the 2nd time. Still not everything. I felt a little misled into believing this would be a complete recovery. Also did not get any of my original equipment back. I would have been happy to send that to another place to recover photos of lost family members... Just felt a bit misled by what they stated was possible and what I got, especially for the price. case *******

• Review fromRavi K

  Date: 09/08/2022

  Outstanding service!!
  I dropped my hard drive a year ago and thought the data was lost forever.
  After sending the hard drive into SalvageData, they analyzed the disk and told me they were going to be able to retrieve all of the data.
  Hugh transferred all of the photos and files onto a new hard drive and I could not be happier.
  They did exactly what they committed to.

• Review fromSec223 C

  Date: 09/07/2022

  I worked with Micah who was knowledgeable and responsive. I was quoted a rate here to salvage the date from my phone that was literally half of what a competitor quoted me. I’m waiting to receive the files but so far the process has been relatively seamless. Only thing I would recommend is the payment options - there is currently only a payment plan to break it down into 12 months and nothing less. I wanted to make it into 2 payments (vs 12) and the system didn’t allow for that without holding up the delivery of my files (which didn’t make sense bc if you opted for 12 months you would receive the files immediately).

• Review fromAlan K.

  Date: 09/06/2022

  I worked with Chris and found it a much easier process than what I
  expected. Almost every file was recovered and that's alot. If I ever need this service again there is no question that I would use DataSalvage again.

• Review fromDanae D

  Date: 09/02/2022

  Super helpful, everything worked out better than imagined. Worked with me when I had to wait a few months to go ahead with everything.