Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Data Recovery

SalvageData Recovery Services

Headquarters

Reviews

This profile includes reviews for SalvageData Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

SalvageData Recovery Services has 72 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SalvageData Recovery Services

      43 Alpha Park Ste A Highland Heights, OH 44143-2202

      BBB accredited business seal
    • SalvageData Recovery Services

      14482 Cedar Rd Cleveland, OH 44121-3328

      BBB accredited business seal
    • SalvageData Recovery Services

      5829 Turney Rd Garfield Hts, OH 44125-4480

      BBB accredited business seal
    • SalvageData Recovery Services

      36265 Euclid Ave Willoughby, OH 44094-4676

      BBB accredited business seal
    • SalvageData Recovery Inc.

      1930 Veterans Memorial Hwy 13 Islandia, NY 11749

    Customer Review Ratings

    4.56/5 stars

    Average of 240 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromVincent R

      Date: 01/12/2023

      I drove my damaged flash drive to Middletown, thinking the repairs were local. Had I known they shipped out to OH(?) I probably would not have used them. I’m glad I didn’t know. Chris was professional and responsive, fair on pricing, and I just downloaded my data via 7Zip. Yes it’s expensive. Technology’s a B, but I will be referring Salvagedata to others.
    • Review fromEthan R

      Date: 01/09/2023

      Working with SalvageData made my entire data recovery process easy. My old external drive died after a power surge.
      When you reach out to them they’ll assign you an agent and ask questions to determine what’s wrong. If you decide to move forward with them they’ll connect you with FedEx and cover the shipping etc.
      Once they determine the issues they’ll evaluate the percentage of recovery possible. At best it’ll be all of it, at worst … well you know.
      Dustin made the process incredibly easy. I received my recovered data within 6.5 weeks on an SSD that I sent with the original HDD.
      Although I hope to never experience this again personally and/or professionally as I improve my data managing processes - The peace of mind I had in working with the Salvage Data team made the entire experience enjoyable.
      Thanks again for all your help.
    • Review fromTom W

      Date: 12/30/2022

      They were able to recover photos from a dead phone that we thought were lost forever. Highly recommend.
    • Review fromMegan B.

      Date: 12/29/2022

      I’m so happy with the service from SalvageData! They were able to accomplish what other companies said was impossible. After my iPhone 13 shut down, I had a year worth of pictures & videos that I had lost on the nonfunctional phone with no way to retrieve them, according to apple. I only found 2 companies that claimed they could recover the data off my phone, and SalvageData was able to do it at a quarter of the price of their competitor. Not only did they successfully recover all of my lost pictures and videos, they also sent my iPhone back to me in working condition with all of my data still on it! My case manager, Hugh, was great to work with. He was confident in their abilities to recover my data and very attentive & responsive with all of my questions throughout the process.
    • Review fromSara V

      Date: 12/19/2022

      This company was great to work with. They were very efficient and were able to retrieve the information I needed from a corrupted USB. My rep, Dustin, explained the entire process, was easy to reach and readily available to answer all my questions.
      I highly recommend this company!
    • Review fromJohn G

      Date: 12/14/2022

      Put my SD card into my computer from my camera and it showed no photos. Put it back into the camera and it said it couldn’t be read. Took a chance on my daughter’s advice to try data recovery. So glad I did! Worth every penny. We recovered every single photo. Great service.
    • Review fromJoshua r

      Date: 12/12/2022

      The service was great. When Receiving a report the technician was friendly and gave an excellent breakdown of what went wrong and the recovery process. Thankfully my data was recovered and returned in a timely manner as well.
    • Review fromSuzie K.

      Date: 12/09/2022

      It takes a lot of faith to send important photos to an unknown recipient 2500 miles away and hope they can be recovered from a tiny damaged SD card. (I was dealing with a "card unreadable" error coming from a SD card that had important photos on it.)This team at SalvageData went above and beyond to offer data rescue! I had a caseworker (George) who was the most helpful, communicative, personable and reliable human who answered my inquiry placed through the website. He offered me assurances that were balanced against a realistic set of expectations and a pricing construct that made this unfortunate data situation affordable to manage. I must add that I live in ********* ****** (near ***** headquarters) and certainly there were many local options. However, SalvageData was able to help me in record time for a fair price. They helped faster than any of my local options and more affordably than my local options. I downloaded my recovered data and I am so grateful. The entire experience has been exceptional and I am relieved (but not surprised) to have trusted the right company in this scenario.
    • Review fromOlivia M

      Date: 12/07/2022

      In a moment when I was so devastated to have lost my data, calling Salvage Data was a light I needed. They were hopeful, insightful, and so helpful through the whole process. I worked with Dustin and from the very start he was so responsive and updated me every step of the way. I’ll never be able to thank him enough for helping me out so much! I’d recommend Salvage Data and Dustin to anyone!!
    • Review fromHugh H

      Date: 11/23/2022

      Very communicative and helpful. Made the whole process very easy.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.