Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 712 Customer Reviews
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Review fromRobert S
Date: 12/09/2024
Did thorough job informing me about rodents to be treated!
Greenix Pest Control
Date: 01/06/2025
Thank you for your review ***! We're thrilled that our pro was able to disclose everything he did during the appointment!Greenix Pest Control
Date: 01/06/2025
Thank you for your review ***! We're thrilled that our pro was able to disclose everything he did during the appointment!Greenix Pest Control
Date: 01/06/2025
Thank you for your review ***! We're thrilled that our pro was able to disclose everything he did during the appointment!Greenix Pest Control
Date: 01/06/2025
Thank you for your review ***! We're thrilled that our pro was able to disclose everything he did during the appointment!Review fromDianne L
Date: 12/05/2024
******* ******* was very informative. He told me exactly what he was going to do & advised when he finished. This is the 1st year we have used Greenix Pest Control. So far I like it as I see less ************** in my house.Greenix Pest Control
Date: 12/09/2024
Thank you for your review ******! We're delighted to hear that ******* provided world class service and clearly explained everything he did. Its wonderful that you are seeing less spiders and ants!Review fromNathan K
Date: 12/03/2024
Greenix sold my mother in law a predatory contract that they said could be canceled at any time, but didn't say that hidden in the contract is a clause that says you can't actually cancel it with no further costs. Their services rendered were ineffective and they said they would do further treatments on a plan, but never showed up for further treatments. When asked about this, they said we were supposed to schedule them, but we were told it would be a scheduled service handled by them. The pest control they performed was ineffective and we ended up having to go with another company to deal with our issue. Now we are being charged 60$ a month for "services rendered" but seeing how ineffective their treatment was leads us to want the contract canceled. I spent half an hour trying to explain this to their customer service, only to be told they can't cancel the contract without paying out the other 9 months of contract. I would recommend any other service besides this company. They are predatory, lie about their services and what costs will be.Greenix Pest Control
Date: 12/04/2024
Thank you for your feedback. We'd like to encourage you to have her contact us so that we can work on resolving this concern. We apologize about any inconvenience or misunderstandings that may have occurred.Review fromLinda B. M
Date: 12/03/2024
Our Greenix technician advised what he was doing and did so in a reasonable amount of time.Greenix Pest Control
Date: 12/04/2024
Thank you for your review *****! We're delighted to hear that ******* provided world class service and that it was within an acceptable amount of time!Review fromJack D
Date: 11/27/2024
The tech that was out this time was awesome and I would recommend Greenix. The only problem the company has, is the same tech should come out each time. In looking at some of the reviews, the one in particular said they had to hold the tech's hand and show him where the traps were, that's because each tech is new and obviously information or a map of some sort is not forwarded to the tech that is scheduled to come out.Greenix Pest Control
Date: 01/30/2025
Thank you for your feedback ****. We hear your feedback and are always working to provide a great experience for our customers. We'll review this as a team and see if there is something that we can help with.Review fromDave H
Date: 11/26/2024
Technician did a thorough job, let us know exactly what he would be doing carried out the work efficiently. We are very pleased having greenix as we no longer see ants spiders etc in our home or basement ****Greenix Pest Control
Date: 12/02/2024
Thank you for your review! We're delighted to hear that ****** provided world class service and clearly explained everything he did. Its wonderful that your concern with the Ants and Spiders has been resolved!Review fromCory F
Date: 11/26/2024
I called to cancel my account on the 15th of November 2024 and I was told it is cancelled already. November 26th rolls around and I get a charge from Greenix on a service I was told is canceled. I called today to get this fixed and refunded and it took over an hour of my time. I do not want to continue service when I am calling to cancel. I explicitly do not want to continue service after being told it was already canceled, being erroneously charged, and wanting an immediate refund.I learned Greenix somehow has TWO accounts in their system for me. One was years old and canceled. Somehow their great IT system showed them that canceled account instead of the very active one that is still charging me money.I wish I could go back to November 15th and adjust the good review I left based on that call, because it clearly did nothing to help me nor did it raise any red flags internally about why a client is trying to cancel a very old account that is already closed...Greenix Pest Control
Date: 12/02/2024
Thank you for your feedback Mr. ******* We apologize for any confusion regarding your account. After reviewing our records, we can confirm that this issue has been resolved. If you have any additional concerns, please feel free to reach out.Review fromDavid M
Date: 11/25/2024
I was kept informed prior to arrival and received detailed report of services provided. Would recommend their services!Greenix Pest Control
Date: 12/02/2024
Thank you for your feedback, Mr. ******* We always aim to keep our customers informed about their services!Review fromRich M
Date: 11/25/2024
Absolutely horrible company ! Don't use them! Zero stars!!! when I was approached by the sales **** named **** it was on the 4th of July @ noon and he wouldn't take NO for answer, so he came back after visiting neighbors and finally I listened to his sales pitch, "NEVER" was I ever told that if I wasn't happy with the service that I couldn't cancel the service period!! I told him that I was going to cancel the service come October, and he said ok. He also said he would take care of calling my current pest contractor and cancel them. he did call them and said "He was me and that I would be out of town for a long time and wouldn't need their services any longer" BIG LIE !! He said ok just give him my credit card and sign on his cell phone! H*** I couldn't see anything, I didn't have my glasses, but assured me because that's how they do things.OK I'm a trusting person. Then they show up service my house, yard and then whahah, bugs, spiders all showed up and to top all of that off, the pests bugs, spiders, etc. kept getting worse! I called customer service and couldn't understand them Urrr ! finally asked for someone who spoke English and got a American who apologized, and sent tech out again after a few weeks later, brushed bugs off my covered deck and left. but more spiders and bugs still here!! called again to customer service, and again asked for American speaking person got a superviser, and told her my displeasure with their services and wanted to cancel them! and was told I could cancel, BUT I would have to pay them $300.00 dollars cancelation fee! ****! I told her all what took place with sales rep **** about telling him verbally what my intentions were if I wasn't happy and He never said I couldn't cancel, He said OK! didn't matter she sent me a contract email that I had signed on his dam cell phone, said sorry but we will charge your credit card a cancellation fee! So $70.00 per month x12 months but only service your house 6 times a year!! DONT USE THEM!!Greenix Pest Control
Date: 12/02/2024
Thank you for your feedback Mr. ****** We apologize for any confusion regarding your account. After reviewing our records, we can confirm that this issue has been resolved. If you have any additional concerns, please feel free to reach outReview fromShane E
Date: 11/25/2024
Worst customer service, never received treatment but continually pay for services not performed. When I called **** argued with me for 15 minutes and did not once apologize for any negligence just repeated back garbage. Says there technician was there for 40 minutes.. which is laughable, I have 3 accounts with them and everytime they come out it takes 5 minutes so for her to try and say that they were there for 40 minutes is ridiculous. Stay away from this company.Greenix Pest Control
Date: 12/02/2024
Thank you for sharing your feedback with us Mr. ****** We sincerely apologize for any confusion regarding your services and any frustration it caused. Your experience is important to us, and we will use this feedback to ensure that we continue improving our communication and service.
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